The Service Operations Workspace record page is missing a sidebar and appears to be visually distinct.Issue ProblemThe Service Operations Workspace is missing the contextual sidebar when viewing an incident, and the form layout appears incomplete. The sidebar functions correctly on the Problem view. Release Australia Cause Root CauseThe AI-Native ITSM Record Page is displayed instead of the SRP record page, which contains the sidebar configurations. Resolution Steps to Resolve1. Open the AI-Native ITSM Record Page in UI builder2. Select the Settings tab if it is not already selected.3. Switch to the appropriate application scope.4. Set Active to false.5. Click Save to deactivate the AI-Native ITSM Record Page if it is not being used.