Compose Email Option Not Visible for Custom Case Types in CSM Workspace<!-- /*NS Branding Styles*/ --> .ns-kb-css-body-editor-container { p { font-size: 12pt; font-family: Lato; color: var(--now-color--text-primary, #000000); } span { font-size: 12pt; font-family: Lato; color: var(--now-color--text-primary, #000000); } h2 { font-size: 24pt; font-family: Lato; color: var(--now-color--text-primary, black); } h3 { font-size: 18pt; font-family: Lato; color: var(--now-color--text-primary, black); } h4 { font-size: 14pt; font-family: Lato; color: var(--now-color--text-primary, black); } a { font-size: 12pt; font-family: Lato; color: var(--now-color--link-primary, #00718F); } a:hover { font-size: 12pt; color: var(--now-color--link-primary, #024F69); } a:target { font-size: 12pt; color: var(--now-color--link-primary, #032D42); } a:visited { font-size: 12pt; color: var(--now-color--link-primary, #00718f); } ul { font-size: 12pt; font-family: Lato; } li { font-size: 12pt; font-family: Lato; } img { display: ; max-width: ; width: ; height: ; } } Issue: The "Compose Email" UI action option is not visible in the Workspace form for a custom case type table, although the same functionality appears correctly for other case type tables within the same workspace configuration. Root Cause: The dictionary entry collection record for the custom case type table is missing the "Email Client" Attribute set to true. Resolution: Add the "Email Client" Attribute to the dictionary for the custom case type table: Navigate to System Definition > DictionarySearch for and open the dictionary entry for your custom case type table where column type is "collection"Scroll to the Attributes related listClick New to create a new attribute entryFill in the form: Attribute: Email clientValue: true Save the new attributeClear browser cache and re