Software End of Life (EOL) Tasks Not Visible to Assignment Group MembersIssue Software EOL tasks and subtasks assigned to an assignment group are not visible to group members. Release Any Release Cause The issue can be caused by missing the required sam_user role needed to access Software EOL tasks and subtasks. Resolution Assign the sam_user role to the affected user and retest access. After the role is granted, the user should be able to view and access Software EOL tasks and subtasks.