Missing dependency after upgrade: userHasHRBPRole function removed from hr_Utils Script Include but referenced in Restrict Query Business Rule during Australia upgrade Issue During an upgrade to the ServiceNow Australia release, an out-of-the-box function named userHasHRBPRole was added and subsequently deleted from the hr_Utils Script Include. However, a Restrict Query Business Rule updated during the same upgrade still references this deleted function, causing script runtime errors/broken query logic. Release The issue is not specific to any particular release. Cause 1. The hr_Utils Script Include was customized and missing the userHasHRBPRole method after the Australia release upgrade, while the Restrict Query Business Rule still referenced this method. 2. The out-of-the-box version of hr_Utils from the Australia release includes the userHasHRBPRole method, but the customized version in the instance did not, leading to a dependency mismatch. Resolution 1. Identify the customized hr_Utils Script Include in the instance, as it lacks the userHasHRBPRole method required by the Restrict Query Business Rule. 2. Revert the hr_Utils Script Include to the latest out-of-the-box version created in the instance, which includes the required method. 3. Verify that the reverted version resolves the script errors by ensuring the Business Rule executes correctly after the change.