Now Assist Launch Mode" dropdown appears in Display Preferences even when Now Assist is not in use - Support and Troubleshooting

Now Assist Launch Mode" dropdown appears in Display Preferences even when Now Assist is not in use .ns-kb-css-body-editor-container { p { font-size: 12pt; font-family: Lato; color: var(--now-color--text-primary, #000000); } span { font-size: 12pt; font-family: Lato; color: var(--now-color--text-primary, #000000); } h2 { font-size: 24pt; font-family: Lato; color: var(--now-color--text-primary, black); } h3 { font-size: 18pt; font-family: Lato; color: var(--now-color--text-primary, black); } h4 { font-size: 14pt; font-family: Lato; color: var(--now-color--text-primary, black); } a { font-size: 12pt; font-family: Lato; color: var(--now-color--link-primary, #00718F); } a:hover { font-size: 12pt; color: var(--now-color--link-primary, #024F69); } a:target { font-size: 12pt; color: var(--now-color--link-primary, #032D42); } a:visited { font-size: 12pt; color: var(--now-color--link-primary, #00718f); } ul { font-size: 12pt; font-family: Lato; } li { font-size: 12pt; font-family: Lato; } img { display: ; max-width: ; width: ; height: ; } } Problem:

"Now Assist Launch Mode" dropdown appears in Display Preferences even when Now Assist is not in use (Australia release)

Steps to reproduce:

1. Login to any Australia release instance 2. Click on the user profile icon (top right corner) 3. Open Preferences 4. Navigate to the "Display" section 5. Observe the "Now Assist Launch Mode" dropdown

Result: The dropdown is visible even if Now Assist is not actively used or configured.

Root Cause:

The behavior is related to existing defect PRB2035354 .

Resolution:

PRB2035354 is Fixed in Brazil release. Kindly upgrade the instance to Brazil release when it becomes available for upgrade.