Users are unable to edit property "glide.ui.email.composer.toolbar". - Support and Troubleshooting

Users are unable to edit property "glide.ui.email.composer.toolbar". .ns-kb-css-body-editor-container { p { font-size: 12pt; font-family: Lato; color: var(--now-color--text-primary, #000000); } span { font-size: 12pt; font-family: Lato; color: var(--now-color--text-primary, #000000); } h2 { font-size: 24pt; font-family: Lato; color: var(--now-color--text-primary, black); } h3 { font-size: 18pt; font-family: Lato; color: var(--now-color--text-primary, black); } h4 { font-size: 14pt; font-family: Lato; color: var(--now-color--text-primary, black); } a { font-size: 12pt; font-family: Lato; color: var(--now-color--link-primary, #00718F); } a:hover { font-size: 12pt; color: var(--now-color--link-primary, #024F69); } a:target { font-size: 12pt; color: var(--now-color--link-primary, #032D42); } a:visited { font-size: 12pt; color: var(--now-color--link-primary, #00718f); } ul { font-size: 12pt; font-family: Lato; } li { font-size: 12pt; font-family: Lato; } img { display: ; max-width: ; width: ; height: ; } } Problem:

Users are unable to edit property "glide.ui.email.composer.toolbar", due to the application scope.

Steps to reproduce:

1. In any Australia instance, impersonate the user "admin" 2. Attempt to edit the "glide.ui.email.composer.toolbar" property: /nav_to.do?uri=sys_properties.do?sys_id=1c94763139940210f877117d22ef7390 3. Notice the property is not editable because it is in "@servicenow/now-email-client" scope which nonmaint user cant switch.

Root Cause:

The behavior is related to existing defect PRB1946348 which is currently under investigation.