Virtual Agent mid-conversation AI agent switching is working as expected in few scenario as Data collector LLM is incorrectly classifying return_to_agent as "true"<!-- /*NS Branding Styles*/ --> .ns-kb-css-body-editor-container { p { font-size: 12pt; font-family: Lato; color: var(--now-color--text-primary, #000000); } span { font-size: 12pt; font-family: Lato; color: var(--now-color--text-primary, #000000); } h2 { font-size: 24pt; font-family: Lato; color: var(--now-color--text-primary, black); } h3 { font-size: 18pt; font-family: Lato; color: var(--now-color--text-primary, black); } h4 { font-size: 14pt; font-family: Lato; color: var(--now-color--text-primary, black); } a { font-size: 12pt; font-family: Lato; color: var(--now-color--link-primary, #00718F); } a:hover { font-size: 12pt; color: var(--now-color--link-primary, #024F69); } a:target { font-size: 12pt; color: var(--now-color--link-primary, #032D42); } a:visited { font-size: 12pt; color: var(--now-color--link-primary, #00718f); } ul { font-size: 12pt; font-family: Lato; } li { font-size: 12pt; font-family: Lato; } img { display: ; max-width: ; width: ; height: ; } } Problem: Virtual Agent mid-conversation AI agent switching is working as expected in few scenario as Data collector LLM is incorrectly classifying return_to_agent as "true" The issue is happening only when the content to switch is provided when it is prompted for any input from the user. Steps to reproduce: Login to the instanceopen VA chat in the SP portalThen Type Notification Agent.When Notification Agent ask "Would you like to create a new email notification or edit an existing one?Then Type: Sorry looking for Complaint Case Intake AI agentIts showing the message that All done! Is there anything else I can help you with?Its not triggering the another Agent which is Complaint Case Intake AI agent Cause: The issue is defect PRB2082713. Resolution: PRB2082713 is Fixed in ServiceNow Otto AI Agents - v9.1.3 version. Kindly update the plugin to mentioned version.