Unsupported character encodings and restricted characters in ServiceNowIssue ServiceNow supports only UTF-8 character encoding. UTF-16 is not supported. Certain Unicode characters encoded in UTF-8 as 4-byte sequences (U+10000 through U+10FFFF) are also unsupported. Additionally, all special characters — including those that encode to 3 bytes in UTF-8 — are unsupported in design-related data such as table column labels.Release- ResolutionUse the following guidelines to identify supported and unsupported characters in ServiceNow. Supported encoding - ServiceNow supports UTF-8 encoding only. - UTF-16 is not supported. Unsupported characters — all contexts - Special characters that encode to 4 bytes in UTF-8 (Unicode range U+10000 through U+10FFFF) are not supported anywhere in ServiceNow. Unsupported characters — design data - All special characters are unsupported in design-related data, such as table column labels. This includes characters that encode to 3 bytes in UTF-8. Examples 1. Special character 🅥 🅥 has the Unicode code point U+1F165. UTF-8 encoding produces `0xF0 0x9F 0x85 0xA5` — a 4-byte sequence. This character is not supported. See Unicode character U+1F165 reference{:target="_blank"} in Related Links. 2. Special character ⓥ ⓥ has the Unicode code point U+24CB. UTF-8 encoding produces `0xE2 0x93 0x8B` — a 3-byte sequence. This character is supported in standard data contexts but not in design-related data. See Unicode character U+24CB reference{:target="_blank"} in Related Links.