Cannot create Fiscal Period/Calendar from 10 years ago and beyond - Support and Troubleshooting

Cannot create Fiscal Period/Calendar from 10 years ago and beyond Issue When generating a Fiscal Calendar, by default, Fiscal Calendar cannot be created from 10 years ago and beyond, or past 20 years in the future.

Release All

Cause This is by design

Resolution To generate a Fiscal Calendar/Period with greater range, below workaround can be applied.

Beware that below workaround is a customisation. Tests in Non Production instances are recommended, and that the records are recommended to be reverted after applying the workaround.

1) Script Include 'ITFM_FiscalCalendar'

https://{Instance}.service-now.com/nav_to.do?uri=sys_script_include.do?sys_id=eb107e47cb03020005ee77a4634c9c2a

Add the following code in the script include:

getFiscalYearForChoose: function(){

var yearArray = [];

var gdt = new GlideDateTime();

var currentYear = gdt.getYearUTC();

for (var i = currentYear - 20; i

; i++) { //You can change the number of years before/after current year here

yearArray.push(i);

}

return yearArray;

}

2) UI Page 'generate_fiscal_calendar'

https://{Instance}.service-now.com/nav_to.do?uri=sys_ui_page.do?sys_id=4fb47130cb30020005ee77a4634c9c89

Make the following changes at line 49-51 of the HTML:

Change:

JSON.parse(new SNC.FiscalCalendar().getFiscalYearForChoose());

to:

new ITFM_FiscalCalendar().getFiscalYearForChoose();