snc_hr_core.case_writer users are not able to close HR caseIssue ProblemUsers assigned to HR cases are unable to close cases they were previously able to.The users lack write access to specific HR cases, Release NA Cause Root Cause1. Inactive or misconfigured COE security policies on the table 'sn_hr_core_case_operations' prevented users from the group from obtaining write access to specific HR cases. 2. The presence of 38 active COE policies created potential conflicts, requiring verification of policy settings to ensure proper access permissions. Resolution Steps to Resolve1. Review the active COE security policies on the table 'sn_hr_core_case_operations' to ensure they grant appropriate write access to the relevant Assignment Group. 2. Verify that the COE security policy for the group 'HR-NORLA-Payroll-Data-Entry' is active and correctly configured to allow write access. 3. Test the access by checking if the user can write to an HR case using a demo COE policy created for testing purposes. 4. If the issue persists, ensure the COE policy matches the required permissions and remove any conflicting policies. 5. Delete the demo COE policy created for testing after confirming the resolution.