Users are unable to find new Catalog Items when searching in portalIssue ProblemUsers are unable to find new Catalog Items when searching in portal Steps to reproduce Go to /portalit?id=sc_category Search by the itemItem is not returned ReleaseGenericCauseRoot Cause1. The affected Catalog Item record was not indexed in the Zing search area, preventing it from appearing in search results. ResolutionSteps to Resolve 1. Run the following script from scripts - background to manually index the specific Catalog Item record that is not appearing in search results: var table = "sc_cat_item"; var sysID = "_sys_id_"; new GlideTSUtil().indexDocument(table, sysID); 2. After executing the script, verify if the Catalog Item becomes visible in search results by reloading the browser and attempting the search again.