Zurich Patch 11 Hot Fix 3 W35: Known Errorsdiv.margin { padding: 10px 40px 40px 30px; }.title {color: #1F8476;font-weight: normal;font-size: 28px;margin-bottom: 56px;}h1{color: #1F8476;font-weight: normal;font-size: 21px;margin: 40px 0 -5px 0;}hr {border-top-width: 1px;border-top-style: solid;border-top-color: #cccccc;}a{color:#1F8476;}a:hover {color:#1F8476;text-decoration:underline;}.scroll {border: 0;border-collapse: collapse;color:#161B1Cmargin-bottom: 50px;}.scroll tr {display: flex;}.scroll thead tr:after {content: '';overflow-y: scroll;visibility: hidden;height: 0;}.scroll tbody {display: block;width: 100%;overflow-y: auto;max-height: 200px;}.scroll tbody tr { vertical-align: top; }.scroll tbody a { color: #1F8476; }.scroll th {flex: 1 auto;display: block;border: 1px solid #aaa;background-color: #E6E9EB;vertical-align: middle;color: #161B1C;font-weight: bold;padding: 1px 3px;}.scroll td {padding: 3px;flex: 1 auto;border: 1px solid #aaa;width: 1px;word-wrap: break-word;}.scroll .col1 { width: 90px; max-width: 90px; }.scroll .col2 { width: 90px; max-width: 90px; }.scroll .col3 { width: 100px; max-width: 250px; }.scroll .col4 { width: 500px; }Zurich Patch 11 Hot Fix 3 W35 : Known ErrorsThis article presents notable known errors in Zurich Patch 11 Hot Fix 3 W35, grouped by severity and organized by category. Not all known errors appear on this page. Click the link in the Article column to view details about each known error. To view other families and versions, see the Known Error Portal.Note: The severity level does not indicate the order in which issues will be fixed, which is determined by a combination of variables.To view the release notes for this release family, see Zurich Release Notes.Severity 1The following table lists notable Severity 1 known errors in this patch.ArticleProblemCategoryTitleKB0831487PRB1406482Tables and DictionaryDuring CMDB CI Class Models, Discovery, and Service Mapping Patterns application installation or update, some tables under the TPP hierarchy are created in TPC structureKB1182003PRB1611377Configuration Management Database (CMDB)CMDB Baseline creation job causing app node out of memory when a CI has a huge number of records referencing itKB1584953PRB1721309 App node throwing java.io.IOException: Too many open files due to file handle resource leakKB1709741PRB1788540 API transaction '/api/now/cloud_event' triggered by 'AWS events-driven discovery' is overloading Default Semaphores. Should route it to INT semaphoresKB1703678PRB1809279 The SWC version (transpiler engine) in Xanadu leaks memoryKB2250914PRB1909130 Installation from update set is overwriting customized records (collision detector is disabled)KB2703941PRB1917953 [Analytics Center][NLQ] PA querying in NLQ has no way of being disabled. KB2671800PRB1938898 hr_SecurityUtils Defect: The getCoeSecurityPolicy() method in sn_hr_core.hr_SecurityUtils contains a logic flaw that allows unauthorized read access to HR cases when both READ and WRITE COE security policies exist.Severity 2The following table lists notable Severity 2 known errors in this patch.ArticleProblemCategoryTitleKB0713179PRB1240595ListsM2MList ajax call fails with a large set of m2m_selected_ids valuesKB1587295PRB1538972Configuration Management Database (CMDB)[Query Builder] CMDB Query Builder High Memory Utilization With Queries Containing Operator NodesKB1987039PRB1592634MID ServerHTTPClassyProbe has no limit on execution time or amount of data received, causing MID Server outage due to out of disk space on the system driveKB1309227PRB1658441 System Notifications are not translatable with respective i18 languageKB1445190PRB1670224 Glide Ajax request fails when request size exceeds 40000 charactersKB1590137PRB1673906 UI16 form loads slowly when Table Name field is added and instance has a lot of metadataKB1434114PRB1679148 Thread got stuck in the JSQLParser call while trying to parse long queryKB1514475PRB1685124 Activity Stream Mention (@user) does not work in comments and work notes on Workspace KB2409161PRB1697252 "x% found this helpful." is greater than 100%KB1575573PRB1710720 Customers can break xmlstats.do for ServiceNow, causing outages, if they remove the "public" role from the AAdminProcessor.execute ACLKB1628704PRB1734388 Unable to decrypt protected script after cloningKB1633670PRB1739397 The breakdown element limitation is not respected as intended for Correlation job resulting in high memory consumption.KB2351200PRB1798171 e-Signature on Approvals does not work in workspacesKB1719054PRB1832737 ONPrem- After clone, target appnodes were unable to startKB2440669PRB1855083 toolbar options and plugins for the Tinymce editor are missing in the dictionary attribute for the Knowledge Article body field.KB2462993PRB1855792 [ATT] OM Performance: sys_number_counter impacting overall performance of order creation and fulfillment during 50K customer orders 1hr load testing on RaptorDB ProKB2082311PRB1885306 IRE engine is not throwing exceptions when invalid numbers being passed to port (integer) leading to duplicate CIsKB2098287PRB1886873 g_scratchpad becomes empty when a Multi-Row Variable Set modal opensKB2293905PRB1894468 [Perf Degradation] [Jmeter] Open home page DL degraded by 300 ms on mainlineKB2202582PRB1895695 Dynamic part of condition is not applied in offline modeKB2398708PRB1898139 MID server not starting due to parentheses in the home folder's path, leaving MID Server Down after UpgradesKB2414897PRB1907112 [PLATFORM DEFECT FILED - TRACKING ONLY] - Getting the value of current object as null in the ACL script KB2468450PRB1930929 Updates on sys_user table are aborted by "Prevent invalid country code" or "Prevent invalid language code" Business RulesKB2513986PRB1934285 Skills with scoped records not enabled for scoped administration are not searchable by non-scoped admin usersKB2536752PRB1942577 Mid Server with a closing parenthesis ")" in the windows service name, doesn't start itself after upgrading, leaving the MID Server DownKB2552260PRB1944805 getDisplayValue() throws NullPointerException on variable set variables from catalog variableKB3071677PRB1959672 Shard tables not created on initial plugin install.KB2634902PRB1964984 Pattern Sync to Mid UI action causes OOM on instances with large number of custom fieldsKB2768233PRB1965617 [GenAI-2025-Dec] Legacy NAP is not loading on upgrade testsKB2949602PRB1971530 On some hosts MID Servers need more than 5 chances to start up the JVM within 30 seconds, leaving them Down during restarts/upgrades - Wrapper Process has not received any CPU timeKB2753355PRB1986694 My Company Applications is not showing the latest versions of internally shared apps or sync now on app manager doesn't seem to update to the latestKB2805679PRB1996302 [AT&T]Installed applications are not shown in application manager when instance is upgraded to AKB2817799PRB1997398 now-chat-window library build missing rem multiplier causes tiny text in ENHANCED_CHAT fullscreen portalKB2934340PRB2003629 [FOR WRITE AUDIT] Unable to accurately track response size ("API Access Volume") for inbound API calls made by integrationsKB3090094PRB2009991 [RLB] Fields of type 'workflow' is displaying as "Pending - has not started" for all valuesKB3035672PRB2015281 Dependent choices to always filter on session domain instead of record domainKB3035170PRB2015519 GenAI should implement waitForFlowToComplete() to avoid error "The current execution is in the waiting state"KB3137449PRB2024733 Australia Defect : Reports Containing Reference-Type Catalog Item Variables (Lookup) Fail to Render Data After Upgrading to the Australia ReleaseKB3071146PRB2024942 SessionDebug not deregistered from LogDispatcher on session expiry, causing unbounded heap growth and OOMKB3122033PRB2028151 Nodes hosting developer sandboxes are failing to get upgraded during upgrades, update sets not exportedKB3061444PRB2029576 Regression on GlideDateTime.setDisplayValue starting with ZurichKB3139369PRB2033143 "Preview this record" icon not working in Safari browserKB3129184PRB2033980 [Ext] Text Index Processing Delay on analytics_visualization (column=type) Post Australia UpgradeKB3085059PRB2034505 PA Dashboard overview can't load any dashboards (Z9 HF1 + Raptor + Non-English)KB3139447PRB2038055 the newer version of Now Assist Self Service widget installed with ZP10, is breaking full page experience search in portalKB3118078PRB2039564 After AP3 and ZP10 upgrade, selecting 'Recently viewed' Typeahead Search results will display a blank page (about:blank)KB3131331PRB2050123 🔥GlideClearDashboardCache undefined on Australia Patch 2 — 4 OOTB BRs fail on every PA dashboard save causing widget loss and save failuresKB3128196PRB2051345 Automatically created KittyScript exemption are incorrect when using "new GlideRecord"KB3139691PRB2057364 ZP11 errors in portals with typeahead search widget due to undefined nowAssistEnabledKB3140027PRB2057729 Unable to publish custom scoped applications from the Studio after upgrading to Zurich Patch 11 or Australia Patch 4 KB3140571PRB2058369 Midserver is unable to fetch credentials post upgrade to ZP11/AP4KB3142021PRB2059503 Case Summarization records are not showing proper response.KB3147727PRB2070387 sysevent_script_action execution issue when "Script" field internalType is StringKB3148324PRB2073716 Search results and suggestion navigation from portal or workspace for non-admin users is redirecting to platform view after AP5 or ZP12 upgradeKB3152849PRB2074610 CMDB 360 Preview Data displays date/time attribute values in raw UTC instead of the session/instance timezone