Creating change request from incident in SOW does not populate reference fields such as CompanyDescriptionCreating change request from incident in SOW does not populate reference fields such as Company. Only configured fields are allowed and OOB the only reference fields configured are Configuration item and CompanySteps to Reproduce Go to SOW > Incident Open any incident has Company and/or Configuration Item populated Click 'Create change request' button on the form and select any card and click 'Continue' button and click 'Save' Expected:Company and Configuration item fields are populated from incident Actual:Company and Configuration item fields are NOT populated WorkaroundModify sys_script_include SOWChangeUtils and add function below getValidatedChangeQueryFromTask: function(table, sysId) { if (!table || !sysId) return ''; var sourceGr = new GlideRecordSecure(table); if (!sourceGr.get(sysId)) return ''; var fieldList = this.TASK_FIELDS.split(','); var queryParts = []; var targetTable = 'change_request'; for (var i = 0; i < fieldList.length; i++) { var field = fieldList[i].trim(); if (!field || !sourceGr.isValidField(field)) continue; var value = sourceGr.getValue(field); if (!value) continue; if (this._fieldHasChoices(targetTable, field)) { if (!this._isValidChoice(targetTable, field, value)) continue; queryParts.push(field + '=' + value); } else { queryParts.push(field + '=' + GlideStringUtil.escapeQueryTermSeparator(sourceGr.getValue(field))); } } return queryParts.join('^'); }, Related Problem: PRB2075466