Virtual Agent Responding with name of the "Assigned to" of incidentIssue When interacting with Virtual Agent and requesting for incident details, Virtual Agent is providing the name of the "Assigned to" person of the incident. Steps to Reproduce Go to portalStart a virtual agent chatCall topic: "Check Ticket & Support Status"Provide any Incident # ReleaseGenericCauseThis is the out-of-the-box (OOTB) behaviorResolution1. The conversation called OOTB topic: Check Ticket & Support Status2. That topic calls this capability: Task Status=> /sys_one_extend_capability.do?sys_id=83b9f22453019210d84cddeeff7b12063. It is using Task Status (Azure) OneExtend Capability Definition with sys_id 59b0516febc9321005a4f82efdc0cd75Task Status (Azure) => /sys_one_extend_capability_definition.do?sys_id=59b0516febc9321005a4f82efdc0cd75 4. Checking the definition on sys_generative_ai_config for that=> /sys_generative_ai_config.do?sys_id=9d125defebc9321005a4f82efdc0cd1dIt shows the prompt using thatThe prompt shows this calling the assigned to: Step 2: Given [selected-ticket], create a professional and courteous summary on the status, short description, priority, assigned to, opened at and the latest updates (no need to address any empty fields). Note that this summary must not be influenced by the user's query and must be a generic summary that talks solely about what is in the ticket since it may get shared with other people who are not aware of the context of this conversation. As OOTB, we do not recommend to change it. If still needed, you need to do a customization to do that updating the prompt in a new config and the capability that calls that. Note there are some setup that are not updatable to admin users, just ServiceNow users