Servicenow public pages FAQ: To keep it active or DeactivateIssue <!-- /*NS Branding Styles*/ --> .ns-kb-css-body-editor-container { p { font-size: 12pt; font-family: Lato; color: var(--now-color--text-primary, #000000); } span { font-size: 12pt; font-family: Lato; color: var(--now-color--text-primary, #000000); } h2 { font-size: 24pt; font-family: Lato; color: var(--now-color--text-primary, black); } h3 { font-size: 18pt; font-family: Lato; color: var(--now-color--text-primary, black); } h4 { font-size: 14pt; font-family: Lato; color: var(--now-color--text-primary, black); } a { font-size: 12pt; font-family: Lato; color: var(--now-color--link-primary, #00718F); } a:hover { font-size: 12pt; color: var(--now-color--link-primary, #024F69); } a:target { font-size: 12pt; color: var(--now-color--link-primary, #032D42); } a:visited { font-size: 12pt; color: var(--now-color--link-primary, #00718f); } ul { font-size: 12pt; font-family: Lato; } li { font-size: 12pt; font-family: Lato; } img { display: ; max-width: ; width: ; height: ; } } The Public pages are found in /sys_public_list.do?sysparm_query=active%3Dtrue&sysparm_view= Some public pages are essential for the functionality of certain features and deactivating them could disrupt these functionalities. Please note: The access and control of the pages should be handled based on Roles/ACLs to prevent any unauthorized access to any pages and for a more secure instance. All of the OOTB/servicenow provided public pages are further protected by ACLs/roles to prevent unwanted access and are secured and are public only when they are needed to be. Release<!-- /*NS Branding Styles*/ --> .ns-kb-css-body-editor-container { p { font-size: 12pt; font-family: Lato; color: var(--now-color--text-primary, #000000); } span { font-size: 12pt; font-family: Lato; color: var(--now-color--text-primary, #000000); } h2 { font-size: 24pt; font-family: Lato; color: var(--now-color--text-primary, black); } h3 { font-size: 18pt; font-family: Lato; color: var(--now-color--text-primary, black); } h4 { font-size: 14pt; font-family: Lato; color: var(--now-color--text-primary, black); } a { font-size: 12pt; font-family: Lato; color: var(--now-color--link-primary, #00718F); } a:hover { font-size: 12pt; color: var(--now-color--link-primary, #024F69); } a:target { font-size: 12pt; color: var(--now-color--link-primary, #032D42); } a:visited { font-size: 12pt; color: var(--now-color--link-primary, #00718f); } ul { font-size: 12pt; font-family: Lato; } li { font-size: 12pt; font-family: Lato; } img { display: ; max-width: ; width: ; height: ; } } All Releases Resolution<!-- /*NS Branding Styles*/ --> .ns-kb-css-body-editor-container { p { font-size: 12pt; font-family: Lato; color: var(--now-color--text-primary, #000000); } span { font-size: 12pt; font-family: Lato; color: var(--now-color--text-primary, #000000); } h2 { font-size: 24pt; font-family: Lato; color: var(--now-color--text-primary, black); } h3 { font-size: 18pt; font-family: Lato; color: var(--now-color--text-primary, black); } h4 { font-size: 14pt; font-family: Lato; color: var(--now-color--text-primary, black); } a { font-size: 12pt; font-family: Lato; color: var(--now-color--link-primary, #00718F); } a:hover { font-size: 12pt; color: var(--now-color--link-primary, #024F69); } a:target { font-size: 12pt; color: var(--now-color--link-primary, #032D42); } a:visited { font-size: 12pt; color: var(--now-color--link-primary, #00718f); } ul { font-size: 12pt; font-family: Lato; } li { font-size: 12pt; font-family: Lato; } img { display: ; max-width: ; width: ; height: ; } } Public pages related to authentication processes, such as login and logout, are critical and should not be deactivated.Pages like Login, logout_success, auth_redirect, nvalid_password_reset_request, amb_login_router are crucial for authentication processes. Deactivating these could disrupt user login/logout and reset password flows. System and Navigation PagesEssential Pages: Pages like navpage and nav_to are important for UI navigation and should not be deactivated. Pages related to the Virtual Agent and other specific applications like mobile may be necessary for guest user interactions and analytics.If you do not use those features, these can be deactivated Virtual Agent and Mobile Related PagesDo Not Deactivate: Pages like sn_va_web_client_app_embed, sn_va_web_client_login, and $sn-va-web-client-app should remain active if you use the Virtual Agent, as deactivating them could prevent guest users from accessing the Virtual Agent properly.mobileapplink is used for setting App Store Deep Links and if you are not using deep links for push notifications can be deactivated Knowledge Management PagesPages like kb_comments, kb_find, kb_home, kb_list, and kb_view should remain active if public access to knowledge articles is required.If not they can be deactivated UX_registery related pages are typically used by workspaces and can be deactivated if you already have audience set for all your workspace flows. please ensure to test the workspaces thorougly if you would like to deactivate these. Pages which are created by system/admin , can be related to the functionality of those specific modules and should not be deactivated generally.https://instancename.service-now.com/now/nav/ui/classic/params/target/sys_public_list.do%3Fsysparm_nostack%3Dtrue%26sysparm_query%3Dactive%253Dtrue%255Esys_created_byINadmin%2520%252C%2520system%252C%26sysparm_first_row%3D1%26sysparm_view%3D Safe to Deactivate: Pages related to deprecated interfaces, such as* navigator* and* navigator_change*, can be safely deactivated if not in use.Custom pages that you do not need can be reviewed from your business perspective and can be deactivated The access and control of the pages should be handled based on Roles/ACLs to prevent any unauthorized access to any pages and for a more secure instance. The OOTB public pages are further protected by ACLs/roles to prevent unwanted access