Workday Integration Profile - Validate Connection fails with Socket Closed and Transaction Cancelled Error - Known Error

Workday Integration Profile - Validate Connection fails with Socket Closed and Transaction Cancelled Error Description When the "Validate Connection" UI action is used on an OAuth 2.0 Workday Integration Profile, the validation process fails with "Socket Closed" and "Transaction Cancelled" errors. This occurs because the validation request does not complete within the configured 30-second timeout due to delayed responses from the Workday server, causing the validation process to terminate before it can complete successfully.

Steps to Reproduce

Create a new Workday Integration Profile, set the Authentication Type to OAuth 2.0, and save. Click the "Validate Connection" button. Observe that during flow execution, the Get Dynamic Response Schema (Metadata) Action execution is Cancelled. Check the Outbound HTTP log and observe that the Workday API call fails with error in response body: [ERROR CODE: -1] Socket closed. Workaround 1.In the SaaSIntegrationConstants Script Include, update the workday_download_subscriptions object under SaaSIntegrationConstants.ACTION as follows:

Change name: 'look_up_using_wql_stream' to name: 'get_dynamic_response_schema_metadata' Change type: 'datastream' to type: 'action' Change inputs: [{ query: 'wql' }, { page_size: 'pages' }] to inputs: [{ query: 'wql' }] 2.Increase the flow execution timeout by setting the system property com.glide.hub.flow_api.default_execution_time to a higher value.

Note: The fix is available in the attached update set for Software Asset Management - SaaS License Management version 17.2.0, Australia family. You can refer to this update set to review code changes.