Using Now assist in Virtual Agent (NAVA) calling a catalog item is getting timeout issue.Issue ProblemUsing Now assist in Virtual Agent (NAVA) calling a catalog item is getting timeout issue. Steps to reproduce Go to portalOpen a new now assist in Virtual AgentQuerying by catalog item '_catalog_' Catalog never renders and conversation got timeout ReleaseGenericCauseRoot CauseIn this case, the catalog item used contains some reference type questions referencing the incident table, which contains 5M+ records, causing performance degradation and indefinite loading ResolutionSteps to Resolve Deactivate the reference type questions in the catalog item that reference the incident table, as they cause performance issues due to referencing 5M+ records. Refine the definition of these reference type questions to use reference qualifiers, limiting the size of data returned.