Service Channel visibility for different users on different groupsIssue ProblemUsers of groups A and B are able to see both channels A and B under the 'Available' presence state when selecting it in their workspace, despite the requirement to restrict channel visibility to group A for channel A and group B for channel B. Steps to reproduce Connect as Agent_A who belongs to group AGo to workspaceOn the Inbox see all channels ReleaseGenericResolutionSteps to Resolve A different setup needs to be used for this: 1. Create a new presence state called 'Available_ChannelA' with the following settings:- Active: Checked- Available to receive work items: Checked- Service channel: channel A- Apply to all groups: Unchecked- Apply to groups: group A2. Create a new presence state called 'Available_ChannelB' with the following settings:- Active: Checked- Available to receive work items: Checked- Service channel: channel B- Apply to all groups: Unchecked- Apply to groups: group B3. Users from group A will see 'Available_ChannelA' and users from group B will see 'Available_ChannelB' in their workspace inbox.