How to update Omnissa (VMware) Workspace ONE UEM URLs in the Service Graph Connector for VMware Work<!-- /*NS Branding Styles*/ --> .ns-kb-css-body-editor-container { p { font-size: 12pt; font-family: Lato; color: var(--now-color--text-primary, #000000); } span { font-size: 12pt; font-family: Lato; color: var(--now-color--text-primary, #000000); } h2 { font-size: 24pt; font-family: Lato; color: var(--now-color--text-primary, black); } h3 { font-size: 18pt; font-family: Lato; color: var(--now-color--text-primary, black); } h4 { font-size: 14pt; font-family: Lato; color: var(--now-color--text-primary, black); } a { font-size: 12pt; font-family: Lato; color: var(--now-color--link-primary, #00718F); } a:hover { font-size: 12pt; color: var(--now-color--link-primary, #024F69); } a:target { font-size: 12pt; color: var(--now-color--link-primary, #032D42); } a:visited { font-size: 12pt; color: var(--now-color--link-primary, #00718f); } ul { font-size: 12pt; font-family: Lato; } li { font-size: 12pt; font-family: Lato; } img { display: ; max-width: ; width: ; height: ; } } Overview Omnissa (formerly VMware) is migrating Workspace ONE UEM service URLs from the legacy vmwservices.com domain to workspaceone.com. Customers using the Service Graph Connector for VMware Workspace ONE UEM must update their OAuth Token URL to prevent service disruption. For Omnissa-side details, refer to: https://kb.omnissa.com/s/article/6001062https://kb.omnissa.com/s/article/6000883https://kb.omnissa.com/s/article/6001352 Token URL Migration Reference RegionOld Token URLNew Token URLNAhttps://na.uemauth.vmwservices.com/connect/tokenhttps://na.uemauth.workspaceone.com/connect/tokenEMEAhttps://emea.uemauth.vmwservices.com/connect/tokenhttps://emea.uemauth.workspaceone.com/connect/tokenAPAChttps://apac.uemauth.vmwservices.com/connect/tokenhttps://apac.uemauth.workspaceone.com/connect/token Note: Confirm your regional Token URL with Omnissa documentation, as additional regions may apply. Steps to Update Navigate to Service Graph Connector Central (SGCC).Open the Service Graph Connector for VMware Workspace ONE UEM.Open the Connection configuration.Locate the Token URL field.Replace the old *.uemauth.vmwservices.com URL with the corresponding new *.uemauth.workspaceone.com URL from the table above.Click Test Connection to validate.Save. Post-Update Validation Monitor the next scheduled import to confirm data flows successfully.Check the Import Log for any connection or authentication errors. Additional Notes This change affects all customers using the connector — it is not tenant-specific.No plugin updates are required; only the Token URL value needs to change.If multiple Workspace ONE UEM instances are configured, repeat these steps for each.Coordinate the update timing with any cutover dates communicated by Omnissa. The world works with ServiceNow.