AWA: "AI Available" presence records accumulate in awa_agent_channel_availability for non-AI agents causing DB load spike on assigner queriesDescriptionIssue may only effect customers who have AIA plugin installedThe issue is already identified and fixed as part of PRB1985807 in YP13, ZP7, ASteps to Reproduce - Go to awa_agent_channel_availability table- put a filter as :presence state = "ai available" AND (agent.identity_type != ai_agent OR agent.sys_id ISEMPTY)expected: number of records = 0actual: number of records > 0AI Available records were only meant for AI agentsWorkaroundImport the attached XMLThe xml contains a table cleaner (sys_auto_flush record) that will clear all redundant "AI Available" agent channel availability records for non-AI agent usersRelated Problem: PRB2030957