Agentic AI generated UI action is not working in service operations workspace Issue Agentic AI generated UI action is not working in service operations workspace but working fine in classic view. The issue was observed when clicking the UI Action on incident or change request records in the Service Operations Workspace, with no response. The same actions worked in the classic view. After an upgrade the UI action showed a sparkle icon, but clicking 'Review activity' did nothing. The issue persisted for change request records in the Service Operations Workspace.ReleaseAllCauseThe issue was caused by missing configuration for the 'AI Workflows Inline Experience' field on the form and an incomplete condition in the screen configuration, which limited visibility of Agentic processes to specific record types (incident, problem, change_request) in the Service Operations Workspace.Resolution1. Add the field 'AI Workflows Inline Experience' to the form by navigating to Configure > Form layout. 2. Repeat the same configuration for the change_request form in the workspace view. 3. Access the URL https://infobloxsandbox.service-now.com/nav_to.do?uri=sys_ux_screen.do?sys_id=3aad77c1ff31321023c3ffffffffffb1 to update the condition for the screen. 4. Add the condition: controller.sowrecordctrl.inputTable=incident^ORcontroller.sowrecordctrl.inputTable=problem^ORcontroller.sowrecordctrl.inputTable=change_request^controller.sowrecordctrl.inputs.inputSysId!=-1. 5. Verify that the Agentic processes are visible in the sidebar and functioning as expected after applying the changes.