KB connected content records unexpectedly deleted when removing outdated KB versions - Known Error

KB connected content records unexpectedly deleted when removing outdated KB versions Description When translated articles are present in a topic, deleting any "Outdated Connected Content" record related to that translation deletes all connected content records for the related KBs.

When a Knowledge Base article has translated versions listed under the “Outdated Connected Content” tab in Employee Center, deleting any single outdated record triggers the out‑of‑box business rule “Remove translated versions on deletion”. This rule cascades the deletion to all translated KB versions and removes their entries from the Connected Content tab, causing loss of valid content. The issue appears in OOB instances (e.g., empballenz) and affects any topic with translated outdated content.

Steps to Reproduce

In OOB 1. Open any topic that has "Outdated Connected Content" that is translated 2. Open "Outdated Connected Content" tab 3. Observe # of records in the tab 4. Delete any 1 record 5. Observe the other Outdated records are deleted and current versions removed from Connected Content tab

1. Open a topic that contains translated Knowledge Base articles with entries in the “Outdated Connected Content” tab. 2. Navigate to the “Outdated Connected Content” tab and note the number of records displayed. 3. Delete any one of the outdated records. 4. Observe that the remaining outdated records are also deleted and the current versions are removed from the “Connected Content” tab.

Workaround Installing 40.0.3 of employee center version will resolve this issue.