Acc agent error messages "Missing CI SysID" - Known Error

Acc agent error messages "Missing CI SysID" Description Resolve the errors reported under the "sn_agent_acc_error_msg" with "Missing CI SysID" where we can see older records even though we dont see the agent information. These errors are not getting auto-resolved.

Steps to Reproduce

Please check below missing ci sys_id errors still in active state even though the associated agent is not available. https:// .service-now.com/sn_agent_acc_error_msg_list.do?sysparm_query=status!%3D3%5EmessageLIKEmissing%5Estatus%3D0&sysparm_first_row=1&sysparm_view=&sysparm_choice_query_raw=status%3DActive%20error&sysparm_list_header_search=true

Workaround This problem is currently under review and targeted to be fixed in a future release. Subscribe to this Known Error article to receive notifications when more information will be available.