Agentic Workflow not working as expected when triggered from Now Assist PanelIssue Customized version of OOB 'Triage and categorize ITSM incidents' agentic workflow sometimes gets stuck or gets something is wrong/broken in Now Assist Panel.ReleaseAllCauseThe workflow instructions in the custom version were not aligned with the latest OOB "Triage and categorize ITSM incidents"version. The base plan lacked critical directives that the OOB includes, which is likely causing the ReActive Planner (orchestrator) to intermittently terminate the workflow before any agent or tool is executed, with the message: "Unable to proceed with incident triage because the incident description is missing and cannot be requested per the instructions."The OOB base plan additionally includes the following directives that were missing from v2 instructions (see screenshot):- "All three AI Agents must be executed — none should be skipped."- "Execute all AI Agents in parallel, since there are no dependencies between them."- "Ensure each Agent runs fully and independently, even if previous Agents complete early or produce empty results."ResolutionAdding the missing directives in the instructions resolved the issue.