Suggested Step Generation skill in Now Assist for CSM workspace is not visible Issue The Suggested Step Generation skill is not visible in the CSM workspace. Similar issues were reported for other skills including Email Recommendation, Chat Recommendation, Case Summarization, and Chat Summarization. ReleaseAllCause1. The 'hideAgentAssistShowRA' UX page property was missing in the instance, causing the Recommendations pane to be hidden. 2. The 'Hide recommended actions' setting in the 'Recommended Actions for CSM Default Record Page' page variant was enabled by default, preventing the Suggested Steps Generation skill from appearing.Resolution1. Activate the 'Recommended Actions for CSM Default Record Page' page variant on the instance. 2. Create the 'hideAgentAssistShowRA' UX page property on the instance. 3. Verify the Recommendations pane and Suggested Steps Generation skill are visible after applying these changes. 4. If issues persist, check the 'Hide recommended actions' setting in the page variant's View config and ensure it is disabled.