Indicator score for "Number of Problems via Service" is not being generated for Business ApplicationsDescriptionThe PA script "Business Application via Service on Problem" uses an incorrect field name when querying the cmdb_rel_ci table, preventing the "Number of problems via service" indicator score from being generated. Customers who have freshly installed Enterprise Architecture on the instance version after Yokohama Patch 10, Zurich Patch 5 or Australia or above will have this issue fixed but for the existing customers having Enterprise Architecture already installed, they have to fix this manually as mentioned in Workaround section. Steps to Reproduce Log into the ServiceNow instance.Navigate to EA workspace > Setup > Indicators > Application Indicators > Number of Problems via Service.Perform Regenerate Score with the required Fiscal Year.Navigate to EA workspace > Application Rationalization and filter the targeted Business Application.Look into the "Number of Problems via Service" column.Observe that the score is Not Assessed.WorkaroundNavigate to Perfromance Analystics > Scripts (pa_scripts.list).Open the script named "Business Application via Service on Problem"Locate the following line: gr.addQuery("relationship_type", "41008aa6ef32010098d5925495c0fb94"); Replace it with: gr.addQuery("type", "41008aa6ef32010098d5925495c0fb94"); Save the script.Wait for PA scheduled jobs to run (typically takes up to one day).Navigate to Enterprise Architecture Workspace > Setup > Application Indicators > Number of Problems via Service and perform Regenerate Score with the required Fiscal Year.Navigate to Enterprise Architecture Workspace > Application Rationalisation, filter the targeted Business Application, and verify the score is now generated in the "Number of Problems via Service" column.Related Problem: PRB1921023