Now Assist for WSD installed, but Skills UI still shows 'Install plugin' & no skill tiles load Issue ProblemAlthough the Now Assist for WSD plugin and all required dependencies are fully installed and up to date, the Now Assist Admin → Now Assist Skills → WSD screen continues to display the message: 'Install the 'Now Assist for WSD' product plugin before you can start activating any WSD skills.'1. Navigate 'Now Assist Admin → Now Assist Skills → WSD'2. Observe screen continues to display the message: 'Install the 'Now Assist for WSD' product plugin before you can start activating any WSD skills.'Plugin is installed: https://nedbankdev.service-now.com/now/app-manager/home/app/id/09f6373cfb15de10d7a0f68775efdc9e/v/1.1.5- Installed: Now Assist Suite version 28.6.4 | App version 1.1.5- Latest: Now Assist Suite version 28.6.4 | App version 1.1.5ReleaseYokohama, ZurichCauseRoot CauseThe issue was caused by missing or outdated dependent plugins (e.g., Workplace Core, Workplace Visitor Management), which prevented the Now Assist for WSD skills from loading properly. The problem was reproducible in an out-of-the-box (OOTB) instance, confirming it was a dependency issue rather than a misconfiguration.ResolutionSteps to Resolve1. Update the 'Workplace Core' plugin to the latest version.2. Update the 'Workplace Visitor Management' plugin to the latest version.3. Repair the 'Now Assist in WSD' plugin.4. Install the 'AI Agents for Workplace Service Delivery' plugin.These steps resolved the issue by addressing missing or outdated dependent plugins, as confirmed by the customer after implementation.