<script custom-tag="" type="application/ld+json">{"@context":"https://schema.org","@type":"TechArticle","headline":"Yokohama アップグレード後にフォームを開いているときにユーザー携帯電話番号が米国形式で表示される","image":"http://support.servicenow.com/29f1d2661baf6010cafa53d8624bcb43.iix","author":{"name":"ServiceNow Support","url":"http://support.servicenow.com/now"},"keywords":"ServiceNow, NowSupport public Knowledge Base articles, Support and Troubleshooting,KB2939464,phone_number_format_US_user_record_save","wordcount":"825","publisher":"ServiceNow","url":"https://support.servicenow.com/kb/kb?id=kb_article_view&sysparm_article=KB2939464","datePublished":"2026-04-07","dateCreated":"2026-04-06","dateModified":"2026-04-06","description":"<h2>Yokohama アップグレード後にフォームを開いているときにユーザー携帯電話番号が米国形式で表示される</h2><br/><div style=\"overflow-x:auto\"><article><div ><h3 >Issue </h3><section><style type=\"text/css\"><!-- /*NS Branding Styles*/ -->\r\n.ns-kb-cs","articleBody":"<h2>Yokohama アップグレード後にフォームを開いているときにユーザー携帯電話番号が米国形式で表示される</h2><br/><div style=\"overflow-x:auto\"><article><div ><h3 >Issue </h3><section><style type=\"text/css\"><!-- /*NS Branding Styles*/ -->\r\n.ns-kb-css-body-editor-container {\r\n p {\r\n\tfont-size: 12pt;\r\n\tfont-family: Lato;\r\n\tcolor: var(--now-color--text-primary, #000000);\r\n }\r\n span {\r\n\tfont-size: 12pt;\r\n\tfont-family: Lato;\r\n\tcolor: var(--now-color--text-primary, #000000);\r\n }\r\n h2 {\r\n\tfont-size: 24pt;\r\n\tfont-family: Lato;\r\n\tcolor: var(--now-color--text-primary, black);\r\n }\r\n h3 {\r\n\tfont-size: 18pt;\r\n\tfont-family: Lato;\r\n\tcolor: var(--now-color--text-primary, black);\r\n }\r\n h4 {\r\n\tfont-size: 14pt;\r\n\tfont-family: Lato;\r\n\tcolor: var(--now-color--text-primary, black);\r\n }\r\n a {\r\n\tfont-size: 12pt;\r\n\tfont-family: Lato;\r\n\tcolor: var(--now-color--link-primary, #00718F);\r\n }\r\n a:hover {\r\n\tfont-size: 12pt;\r\n\tcolor: var(--now-color--link-primary, #024F69);\r\n }\r\n a:target {\r\n\tfont-size: 12pt;\r\n\tcolor: var(--now-color--link-primary, #032D42);\r\n }\r\n a:visited {\r\n\tfont-size: 12pt;\r\n\tcolor: var(--now-color--link-primary, #00718f);\r\n }\r\n ul {\r\n\tfont-size: 12pt;\r\n\tfont-family: Lato;\r\n }\r\n li {\r\n\tfont-size: 12pt;\r\n\tfont-family: Lato;\r\n }\r\n img {\r\n\tdisplay: ;\r\n\tmax-width: ;\r\n\twidth: ;\r\n\theight: ;\r\n }\r\n} \r\n</style>\r\n<div class=\"ns-kb-css-body-editor-container\">\r\n<p><span style=\"font-size: 10pt;\">Sys_user レコードの電話番号タイプのフィールドは、フォーマットのない値を持つレコードを保存する際に、値を米国フォーマットで保持します。</span></p>\r\n<span id=\"ns-kb-css-end-div-identifier\" style=\"display: none; pointer-events: none;\"></span></div></section></div><div ><h3 >Release</h3><section><style type=\"text/css\"><!-- /*NS Branding Styles*/ -->\r\n.ns-kb-css-body-editor-container {\r\n p {\r\n\tfont-size: 12pt;\r\n\tfont-family: Lato;\r\n\tcolor: var(--now-color--text-primary, #000000);\r\n }\r\n span {\r\n\tfont-size: 12pt;\r\n\tfont-family: Lato;\r\n\tcolor: var(--now-color--text-primary, #000000);\r\n }\r\n h2 {\r\n\tfont-size: 24pt;\r\n\tfont-family: Lato;\r\n\tcolor: var(--now-color--text-primary, black);\r\n }\r\n h3 {\r\n\tfont-size: 18pt;\r\n\tfont-family: Lato;\r\n\tcolor: var(--now-color--text-primary, black);\r\n }\r\n h4 {\r\n\tfont-size: 14pt;\r\n\tfont-family: Lato;\r\n\tcolor: var(--now-color--text-primary, black);\r\n }\r\n a {\r\n\tfont-size: 12pt;\r\n\tfont-family: Lato;\r\n\tcolor: var(--now-color--link-primary, #00718F);\r\n }\r\n a:hover {\r\n\tfont-size: 12pt;\r\n\tcolor: var(--now-color--link-primary, #024F69);\r\n }\r\n a:target {\r\n\tfont-size: 12pt;\r\n\tcolor: var(--now-color--link-primary, #032D42);\r\n }\r\n a:visited {\r\n\tfont-size: 12pt;\r\n\tcolor: var(--now-color--link-primary, #00718f);\r\n }\r\n ul {\r\n\tfont-size: 12pt;\r\n\tfont-family: Lato;\r\n }\r\n li {\r\n\tfont-size: 12pt;\r\n\tfont-family: Lato;\r\n }\r\n img {\r\n\tdisplay: ;\r\n\tmax-width: ;\r\n\twidth: ;\r\n\theight: ;\r\n }\r\n} \r\n</style>\r\n<div class=\"ns-kb-css-body-editor-container\">\r\n<p>Yokohama 以降</p>\r\n<span id=\"ns-kb-css-end-div-identifier\" style=\"display: none; pointer-events: none;\"></span></div></section></div><div ><h3 >Resolution</h3><section><style type=\"text/css\"><!-- /*NS Branding Styles*/ -->\r\n.ns-kb-css-body-editor-container {\r\n p {\r\n\tfont-size: 12pt;\r\n\tfont-family: Lato;\r\n\tcolor: var(--now-color--text-primary, #000000);\r\n }\r\n span {\r\n\tfont-size: 12pt;\r\n\tfont-family: Lato;\r\n\tcolor: var(--now-color--text-primary, #000000);\r\n }\r\n h2 {\r\n\tfont-size: 24pt;\r\n\tfont-family: Lato;\r\n\tcolor: var(--now-color--text-primary, black);\r\n }\r\n h3 {\r\n\tfont-size: 18pt;\r\n\tfont-family: Lato;\r\n\tcolor: var(--now-color--text-primary, black);\r\n }\r\n h4 {\r\n\tfont-size: 14pt;\r\n\tfont-family: Lato;\r\n\tcolor: var(--now-color--text-primary, black);\r\n }\r\n a {\r\n\tfont-size: 12pt;\r\n\tfont-family: Lato;\r\n\tcolor: var(--now-color--link-primary, #00718F);\r\n }\r\n a:hover {\r\n\tfont-size: 12pt;\r\n\tcolor: var(--now-color--link-primary, #024F69);\r\n }\r\n a:target {\r\n\tfont-size: 12pt;\r\n\tcolor: var(--now-color--link-primary, #032D42);\r\n }\r\n a:visited {\r\n\tfont-size: 12pt;\r\n\tcolor: var(--now-color--link-primary, #00718f);\r\n }\r\n ul {\r\n\tfont-size: 12pt;\r\n\tfont-family: Lato;\r\n }\r\n li {\r\n\tfont-size: 12pt;\r\n\tfont-family: Lato;\r\n }\r\n img {\r\n\tdisplay: ;\r\n\tmax-width: ;\r\n\twidth: ;\r\n\theight: ;\r\n }\r\n} \r\n</style>\r\n<div class=\"ns-kb-css-body-editor-container\">\r\n<p><span style=\"font-size: 10pt;\">`element_ph_number` という名前で `sys_ui_macro` を作成し、XML を以下のように記述します。</span></p>\r\n<pre class=\"language-markup\"><code><?xml version="1.0" encoding="utf-8" ?>\r\n<j:jelly trim="true" xmlns:j="jelly:core" xmlns:g="glide" xmlns:j2="null" xmlns:g2="null">\r\n<j2:if test="$[jvar_can_write]">\r\n<g:evaluate var="jvar_format_phone">\r\n\t\t\tvar formatPhone = "";\r\n<j:set var="jvar_want_phone_format" value="${gs.getProperty('glide.ui.format_phone',true)}" />\r\n<j:if test="${jvar_want_phone_format}">\r\n\t\t\t\tformatPhone = "formatPhone(this)";\r\n</j:if>\r\n\t\t\tformatPhone;\r\n</g:evaluate>\r\n<input autocomplete="off" id="${ref}" NAME="${ref}" class="form-control phone-number" style= "$[jvar_add_fieldstyle]"\r\n\t\t\tvalue="$[NG:__ref__.getDisplayValue()]" onchange="onChange('${ref}');${jvar_format_phone};telemetryForRecordUpdate('${jvar_element}');" aria-required="$[jvar_aria_required]" />\r\n</j2:if>\r\n<j2:if test="$[jvar_can_write == false]">\r\n<g:inline template="html_readonly.xml" />\r\n</j2:if>\r\n<j:set var="jvar_element_row_addon" value="ref_contributions.xml"/>\r\n</j:jelly></code></pre>\r\n<p> </p>\r\n<p><span style=\"font-size: 10pt;\">インスタンスでプロパティ :glide.ui.format_phone の値を false に設定します。</span></p>\r\n<span id=\"ns-kb-css-end-div-identifier\" style=\"display: none; pointer-events: none;\"></span></div></section></div><div ><h3 >Related Links</h3><section><style type=\"text/css\"><!-- /*NS Branding Styles*/ -->\r\n.ns-kb-css-body-editor-container {\r\n p {\r\n\tfont-size: 12pt;\r\n\tfont-family: Lato;\r\n\tcolor: var(--now-color--text-primary, #000000);\r\n }\r\n span {\r\n\tfont-size: 12pt;\r\n\tfont-family: Lato;\r\n\tcolor: var(--now-color--text-primary, #000000);\r\n }\r\n h2 {\r\n\tfont-size: 24pt;\r\n\tfont-family: Lato;\r\n\tcolor: var(--now-color--text-primary, black);\r\n }\r\n h3 {\r\n\tfont-size: 18pt;\r\n\tfont-family: Lato;\r\n\tcolor: var(--now-color--text-primary, black);\r\n }\r\n h4 {\r\n\tfont-size: 14pt;\r\n\tfont-family: Lato;\r\n\tcolor: var(--now-color--text-primary, black);\r\n }\r\n a {\r\n\tfont-size: 12pt;\r\n\tfont-family: Lato;\r\n\tcolor: var(--now-color--link-primary, #00718F);\r\n }\r\n a:hover {\r\n\tfont-size: 12pt;\r\n\tcolor: var(--now-color--link-primary, #024F69);\r\n }\r\n a:target {\r\n\tfont-size: 12pt;\r\n\tcolor: var(--now-color--link-primary, #032D42);\r\n }\r\n a:visited {\r\n\tfont-size: 12pt;\r\n\tcolor: var(--now-color--link-primary, #00718f);\r\n }\r\n ul {\r\n\tfont-size: 12pt;\r\n\tfont-family: Lato;\r\n }\r\n li {\r\n\tfont-size: 12pt;\r\n\tfont-family: Lato;\r\n }\r\n img {\r\n\tdisplay: ;\r\n\tmax-width: ;\r\n\twidth: ;\r\n\theight: ;\r\n }\r\n} \r\n</style>\r\n<div class=\"ns-kb-css-body-editor-container\">\r\n<ul style=\"list-style-position: inside;\"><li style=\"font-size: 10pt;\"><span style=\"font-size: 10pt;\">CSTASK1066828</span></li><li style=\"font-size: 10pt;\"><span style=\"font-size: 10pt;\">PRB1809507</span></li></ul>\r\n<span id=\"ns-kb-css-end-div-identifier\" style=\"display: none; pointer-events: none;\"></span></div></section></div></article></div>"}</script>