Troubleshooting Agentic Workflow "Analyze Task Trend" response issueSummary<!-- /*NS Branding Styles*/ --> .ns-kb-css-body-editor-container { p { font-size: 12pt; font-family: Lato; color: var(--now-color--text-primary, #000000); } span { font-size: 12pt; font-family: Lato; color: var(--now-color--text-primary, #000000); } h2 { font-size: 24pt; font-family: Lato; color: var(--now-color--text-primary, black); } h3 { font-size: 18pt; font-family: Lato; color: var(--now-color--text-primary, black); } h4 { font-size: 14pt; font-family: Lato; color: var(--now-color--text-primary, black); } a { font-size: 12pt; font-family: Lato; color: var(--now-color--link-primary, #00718F); } a:hover { font-size: 12pt; color: var(--now-color--link-primary, #024F69); } a:target { font-size: 12pt; color: var(--now-color--link-primary, #032D42); } a:visited { font-size: 12pt; color: var(--now-color--link-primary, #00718f); } ul { font-size: 12pt; font-family: Lato; } li { font-size: 12pt; font-family: Lato; } img { display: ; max-width: ; width: ; height: ; } } Agentic Workflow "Analyze Task Trend" – Inconsistent and Incorrect Output Release<!-- /*NS Branding Styles*/ --> .ns-kb-css-body-editor-container { p { font-size: 12pt; font-family: Lato; color: var(--now-color--text-primary, #000000); } span { font-size: 12pt; font-family: Lato; color: var(--now-color--text-primary, #000000); } h2 { font-size: 24pt; font-family: Lato; color: var(--now-color--text-primary, black); } h3 { font-size: 18pt; font-family: Lato; color: var(--now-color--text-primary, black); } h4 { font-size: 14pt; font-family: Lato; color: var(--now-color--text-primary, black); } a { font-size: 12pt; font-family: Lato; color: var(--now-color--link-primary, #00718F); } a:hover { font-size: 12pt; color: var(--now-color--link-primary, #024F69); } a:target { font-size: 12pt; color: var(--now-color--link-primary, #032D42); } a:visited { font-size: 12pt; color: var(--now-color--link-primary, #00718f); } ul { font-size: 12pt; font-family: Lato; } li { font-size: 12pt; font-family: Lato; } img { display: ; max-width: ; width: ; height: ; } } Any Instructions<!-- /*NS Branding Styles*/ --> .ns-kb-css-body-editor-container { p { font-size: 12pt; font-family: Lato; color: var(--now-color--text-primary, #000000); } span { font-size: 12pt; font-family: Lato; color: var(--now-color--text-primary, #000000); } h2 { font-size: 24pt; font-family: Lato; color: var(--now-color--text-primary, black); } h3 { font-size: 18pt; font-family: Lato; color: var(--now-color--text-primary, black); } h4 { font-size: 14pt; font-family: Lato; color: var(--now-color--text-primary, black); } a { font-size: 12pt; font-family: Lato; color: var(--now-color--link-primary, #00718F); } a:hover { font-size: 12pt; color: var(--now-color--link-primary, #024F69); } a:target { font-size: 12pt; color: var(--now-color--link-primary, #032D42); } a:visited { font-size: 12pt; color: var(--now-color--link-primary, #00718f); } ul { font-size: 12pt; font-family: Lato; } li { font-size: 12pt; font-family: Lato; } img { display: ; max-width: ; width: ; height: ; } } Try below steps to troubleshoot the issue: 1. Verify the steps in AI Agent Playground Studio2. The Tool will return a response 'no clustered data found' at Tool > Compute Trend Analysis3. check the Tool Input and Output: Example:Inputs : Skillconfigids : {"incident":"11fe3ee3770412103f075cea5b5a99ee"}This will be mapped to the skill config in the sn_nowassist_skill_config tableOutput: Example:{"Output":[{"role":"assistant","content":"No clustered Data found"}],"Input filled values ":[[{"name":"timeframe_confirmation","value":"custom","label":"Set a different timeframe"}],[{"name":"question","value":"2026-03-05"}],[{"name":"question","value":"2026-03-05"}]]}4. Check if GAF records are present:https://<instance_name>.service-now.com/sn_gaf_record_group_list.do?sysparm_clear_stack=true4.1. Group by on the Group Skill Id on above Table and verify the Skill is correct5. check skill config is OOB:Analyze Task Trendshttps://<instance_name>.service-now.com/nav_to.do?uri=sn_nowassist_skill_config.do?sys_id=018624a347c0321065ccb97f316d43a66. Try applying workaround provided in KB2918237:GAF Suggested Steps ITSM groupinghttps://<instance_name>.service-now.com/nav_to.do?uri=sn_nowassist_skill_config.do?sys_id=b3823d264740a290d4d5341f316d433eUXCConstantshttps://<instance_name>.service-now.com/nav_to.do?uri=sys_script_include.do?sys_id=6807d40b3b1352107bbddb9aa4e45af8line #82:UXCConstants.ITSM_GROUPING = "11fe3ee3770412103f075cea5b5a99ee";toUXCConstants.ITSM_GROUPING = "b3823d264740a290d4d5341f316d433e";7. try another workaround : Modified the "GAFConstants" Script Include:--> Replaced gaf_clustering_v2 with gaf_clustering_v1--> Replaced gaf_action_v3 with gaf_action_v2https://<instance_name>.service-now.com/nav_to.do?uri=sys_script_include.do?sys_id=3820fd25779c12103f075cea5b5a996aline #195, 196:GAFConstants.NAGINI_GROUPING_PIPELINE_NAME = "gaf_clustering_v1";GAFConstants.NAGINI_ACTION_STRATEGY_PIPELINE_NAME = "gaf_action_v2"; 8. try another workaround tried uncheck is topic discoverable for TaskTrendAnalyser topic:https://<instance_name>.service-now.com/sys_cs_topic_list.do?sysparm_query=discoverable%3Dtrue%5EnameSTARTSWITHTask&sysparm_view&sysparm_first_row=1&sysparm_nostack=true