Dynamics 365 and PowerApps Integration Profile — Validate Connection Fails with 403 Error: User Not a Member of the Organization<!-- /*NS Branding Styles*/ --> .ns-kb-css-body-editor-container { p { font-size: 12pt; font-family: Lato; color: var(--now-color--text-primary, #000000); } span { font-size: 12pt; font-family: Lato; color: var(--now-color--text-primary, #000000); } h2 { font-size: 24pt; font-family: Lato; color: var(--now-color--text-primary, black); } h3 { font-size: 18pt; font-family: Lato; color: var(--now-color--text-primary, black); } h4 { font-size: 14pt; font-family: Lato; color: var(--now-color--text-primary, black); } a { font-size: 12pt; font-family: Lato; color: var(--now-color--link-primary, #00718F); } a:hover { font-size: 12pt; color: var(--now-color--link-primary, #024F69); } a:target { font-size: 12pt; color: var(--now-color--link-primary, #032D42); } a:visited { font-size: 12pt; color: var(--now-color--link-primary, #00718f); } ul { font-size: 12pt; font-family: Lato; } li { font-size: 12pt; font-family: Lato; } img { display: ; max-width: ; width: ; height: ; } } Issue: The Validate Connection on the Dynamics 365 and PowerApps integration profile fails with the following error403 - {"error":{"code":"0x80072560","message":"The user is not a member of the organization."}}Cause: The user account being used to generate the OAuth token is either a guest user, an external user, or does not have the required administrator permissions in the Microsoft Azure AD tenant. The user must be a native member of the same Azure AD tenant and have the required administrator roles. Steps to Reproduce: Navigate to the Dynamics 365 and PowerApps integration profile.Click Validate Connection or Create and Get OAuth Token.Observe the 403 error in the Outbound HTTP log. Resolution: Ensure the user generating the OAuth token is a native user in the same Azure AD tenant and not a guest or external user.Verify the user has the following roles: Global Administrator role for Step 7.Dynamics 365 Administrator role for Step 12. Re-attempt the OAuth token generation using the correct admin account.Refer to the ServiceNow documentation for correct integration configuration: https://www.servicenow.com/docs/bundle/zurich-it-asset-management/page/product/software-asset-management2/concept/integrating-with-microsoft365.html