Adding a question in Playbook Questionnaire does not get saved and throws error.Issue <!-- /*NS Branding Styles*/ --> .ns-kb-css-body-editor-container { p { font-size: 12pt; font-family: Lato; color: var(--now-color--text-primary, #000000); } span { font-size: 12pt; font-family: Lato; color: var(--now-color--text-primary, #000000); } h2 { font-size: 24pt; font-family: Lato; color: var(--now-color--text-primary, black); } h3 { font-size: 18pt; font-family: Lato; color: var(--now-color--text-primary, black); } h4 { font-size: 14pt; font-family: Lato; color: var(--now-color--text-primary, black); } a { font-size: 12pt; font-family: Lato; color: var(--now-color--link-primary, #00718F); } a:hover { font-size: 12pt; color: var(--now-color--link-primary, #024F69); } a:target { font-size: 12pt; color: var(--now-color--link-primary, #032D42); } a:visited { font-size: 12pt; color: var(--now-color--link-primary, #00718f); } ul { font-size: 12pt; font-family: Lato; } li { font-size: 12pt; font-family: Lato; } img { display: ; max-width: ; width: ; height: ; } } In HRSD, after creating a playbook step of type questionnaire and adding a question, saving the step and then activating the playbook, when we need to change something in that questionnaire the question(s) does not show anymore in the Flow designer (the questionnaire is still there, but with no questions). Sometimes, the following error messages appear in flow designer:Exception while fetching data (/GlideRecord_Query/sys_dictionary) : com.glide.sys.TransactionCancelledException: Transaction cancelled: maximum execution time exceededException while fetching data (/GlideRecord_Query/sys_flow_data_var) : com.glide.sys.TransactionCancelledException: Transaction cancelled: maximum execution time exceededException while fetching data (/GlideRecord_Query/sys_ui_element) : com.glide.sys.TransactionCancelledException: Transaction cancelled: maximum execution time exceededException while fetching data (/GlideLayout_Query/data_definition_form_data) : com.glide.sys.TransactionCancelledException: Transaction cancelled: maximum execution time exceeded Release<!-- /*NS Branding Styles*/ --> .ns-kb-css-body-editor-container { p { font-size: 12pt; font-family: Lato; color: var(--now-color--text-primary, #000000); } span { font-size: 12pt; font-family: Lato; color: var(--now-color--text-primary, #000000); } h2 { font-size: 24pt; font-family: Lato; color: var(--now-color--text-primary, black); } h3 { font-size: 18pt; font-family: Lato; color: var(--now-color--text-primary, black); } h4 { font-size: 14pt; font-family: Lato; color: var(--now-color--text-primary, black); } a { font-size: 12pt; font-family: Lato; color: var(--now-color--link-primary, #00718F); } a:hover { font-size: 12pt; color: var(--now-color--link-primary, #024F69); } a:target { font-size: 12pt; color: var(--now-color--link-primary, #032D42); } a:visited { font-size: 12pt; color: var(--now-color--link-primary, #00718f); } ul { font-size: 12pt; font-family: Lato; } li { font-size: 12pt; font-family: Lato; } img { display: ; max-width: ; width: ; height: ; } } NA Resolution<!-- /*NS Branding Styles*/ --> .ns-kb-css-body-editor-container { p { font-size: 12pt; font-family: Lato; color: var(--now-color--text-primary, #000000); } span { font-size: 12pt; font-family: Lato; color: var(--now-color--text-primary, #000000); } h2 { font-size: 24pt; font-family: Lato; color: var(--now-color--text-primary, black); } h3 { font-size: 18pt; font-family: Lato; color: var(--now-color--text-primary, black); } h4 { font-size: 14pt; font-family: Lato; color: var(--now-color--text-primary, black); } a { font-size: 12pt; font-family: Lato; color: var(--now-color--link-primary, #00718F); } a:hover { font-size: 12pt; color: var(--now-color--link-primary, #024F69); } a:target { font-size: 12pt; color: var(--now-color--link-primary, #032D42); } a:visited { font-size: 12pt; color: var(--now-color--link-primary, #00718f); } ul { font-size: 12pt; font-family: Lato; } li { font-size: 12pt; font-family: Lato; } img { display: ; max-width: ; width: ; height: ; } } This issue has been addressed already to the Product team on PRB1772606 which is closed as 'working as expected' because they treat this behavior as an enhancement.For the longer-term fix, the code requires significant code refactoring, which is targeted to be implemented in the Zurich release.Increased the "REST Batch API request timeout" from 30 to 60. ( screenshot attached )https://xxxxxxxx.service-now.com/sysrule_quota.do?sys_id=39e96633e7170300917484fa03f6a93b&sysparm_view=&sysparm_domain=null&sysparm_domain_scope=null&sysparm_record_row=2&sysparm_record_rows=2&sysparm_record_list=nameSTARTSWITHREST+Batch+API+request+timeout%5eORDERBYorderI tried the workaround on dev and set the time to 60 and was able to load the questionnaire without any issues .**You can try setting it from 30 to 60. If after setting this value from 30 to 60, the issue still persist, you can set it at 180; then, put it back to the original setting to 30 once you are done with the development (activation/deactivation).This property has platform wide impact so we want to keep the OOB setting.