Application models created despite job 'CSDM Product Model Assignment' being deactivatedSummary<!-- /*NS Branding Styles*/ --> .ns-kb-css-body-editor-container { p { font-size: 12pt; font-family: Lato; color: var(--now-color--text-primary, #000000); } span { font-size: 12pt; font-family: Lato; color: var(--now-color--text-primary, #000000); } h2 { font-size: 24pt; font-family: Lato; color: var(--now-color--text-primary, black); } h3 { font-size: 18pt; font-family: Lato; color: var(--now-color--text-primary, black); } h4 { font-size: 14pt; font-family: Lato; color: var(--now-color--text-primary, black); } a { font-size: 12pt; font-family: Lato; color: var(--now-color--link-primary, #00718F); } a:hover { font-size: 12pt; color: var(--now-color--link-primary, #024F69); } a:target { font-size: 12pt; color: var(--now-color--link-primary, #032D42); } a:visited { font-size: 12pt; color: var(--now-color--link-primary, #00718f); } ul { font-size: 12pt; font-family: Lato; } li { font-size: 12pt; font-family: Lato; } img { display: ; max-width: ; width: ; height: ; } } The OOTB job 'CSDM Product Model Assignment', which is shipped with the CMDB plugin, populates empty model_id fields for a set of CSDM-related classes based on identifiers in the individual records. (Ex: a business service record with no model_id will have one created based on the business service's name, and then associated to that business service). This job inserts records in the cmdb_application_product_model table. Some customers have disabled that as they don't want that happening, but records are still being created in the table :'cmdb_application_product_model' by system. None of the related content jobs are also active and the run time doesnt match the time the records are created. There is an additional plugin 'Enterprise Architecture' (com.snc.apm) which introduces a Business Rule 'Populate Application Model', which is invoked on inserts into the Business application table (cmdb_ci_business_app).https://{instance_name}.service-now.com/nav_to.do?uri=sys_script.do?sys_id=378cad8aa3ee21109eb0cc4a66fcda24 This BR in turn invokes the script include 'APMUtils' which is responsible for creating records in the cmdb_application_product_model.