How to Hide the Record Information Tab in CSM/FSM Workspace<!-- /*NS Branding Styles*/ --> .ns-kb-css-body-editor-container { p { font-size: 12pt; font-family: Lato; color: var(--now-color--text-primary, #000000); } span { font-size: 12pt; font-family: Lato; color: var(--now-color--text-primary, #000000); } h2 { font-size: 24pt; font-family: Lato; color: var(--now-color--text-primary, black); } h3 { font-size: 18pt; font-family: Lato; color: var(--now-color--text-primary, black); } h4 { font-size: 14pt; font-family: Lato; color: var(--now-color--text-primary, black); } a { font-size: 12pt; font-family: Lato; color: var(--now-color--link-primary, #00718F); } a:hover { font-size: 12pt; color: var(--now-color--link-primary, #024F69); } a:target { font-size: 12pt; color: var(--now-color--link-primary, #032D42); } a:visited { font-size: 12pt; color: var(--now-color--link-primary, #00718f); } ul { font-size: 12pt; font-family: Lato; } li { font-size: 12pt; font-family: Lato; } img { display: ; max-width: ; width: ; height: ; } } 1. Deactivate the Ribbon Configurations for the required workspace and table:https://"INSTANCE".service-now.com/sys_ux_ribbon_config_setting_list.do?sysparm_query=configuration%3Dc403c94a538f101043d7ddeeff7b123b&sysparm_view= - In this example, we have selected "CSM/FSM Configurable Workspace Ribbon Config" and chosen the sn_customerservice_case table2. Change the UX Page Properties of the following record 'record_secondary_values_location'https://"INSTANCE.service-now.com/sys_ux_page_property_list.do?sysparm_query=nameSTARTSWITHrecord_secondary_values_location&sysparm_view=- Choose the correct workspace, Page = CSM/FSM Configurable Workspace- Change the value of the record from sidebar to -> headerAfter doing the following changes, the Record Information Tab should be hidden.