How to hide the Record Information tab in CSM/FSM Configurable Workspace<!-- /*NS Branding Styles*/ --> .ns-kb-css-body-editor-container { p { font-size: 12pt; font-family: Lato; color: var(--now-color--text-primary, #000000); } span { font-size: 12pt; font-family: Lato; color: var(--now-color--text-primary, #000000); } h2 { font-size: 24pt; font-family: Lato; color: var(--now-color--text-primary, black); } h3 { font-size: 18pt; font-family: Lato; color: var(--now-color--text-primary, black); } h4 { font-size: 14pt; font-family: Lato; color: var(--now-color--text-primary, black); } a { font-size: 12pt; font-family: Lato; color: var(--now-color--link-primary, #00718F); } a:hover { font-size: 12pt; color: var(--now-color--link-primary, #024F69); } a:target { font-size: 12pt; color: var(--now-color--link-primary, #032D42); } a:visited { font-size: 12pt; color: var(--now-color--link-primary, #00718f); } ul { font-size: 12pt; font-family: Lato; } li { font-size: 12pt; font-family: Lato; } img { display: ; max-width: ; width: ; height: ; } } Summary Hide the Record Information tab in CSM/FSM Configurable Workspace by deactivating the relevant ribbon configuration and updating a UX page property. These changes affect the workspace display for a specific table. Resolution Step 1 — Deactivate the ribbon configuration Go to System UI > UX Ribbon Config Settings (sys_ux_ribbon_config_setting table) and filter for the ribbon configuration used by your workspace and table.Select the ribbon configuration record. In this example, select CSM/FSM Configurable Workspace Ribbon Config and set the table to sn_customerservice_case.Set the record to Inactive. Step 2 — Update the UX page property Go to System UI > UX Page Properties (sys_ux_page_property table) and search for record_secondary_values_location.Open the record where Page is set to CSM/FSM Configurable Workspace.Change the Value field from sidebar to header.Save the record. The Record Information tab is now hidden in the workspace.