Issue with User Mention in Additional Comments When Accents Are PresentDescriptionBuild information:Build tag: glide-yokohama-12-18-2024__patch6-hotfix1-08-01-2025Issue Description:Issue with User Mention in Additional Comments When Accents Are PresentSteps to Reproduce STEPS TO REPRODUCE: Hop to the Yokohoma instance Go to scope Service Portal – Standard Ticket Navigate: https://<instanceurl>.service-now.com/sp?sys_id=<use sys_id of any incident here>&table=incident&view=sp&id=standard_ticket Right-click editor and enable Rich Text and @mentions Now @mention the user name accents in thier name Example: åbel tuterThe record in live_notifications table is not insertedExpected behaviorThe live_notification record is generated and notification is sent to the user.Actual behaviorThe record in live_notifications table is not insertedWorkaroundPlease import the attached updateSet to resolve the issueRelated Problem: PRB1939753