Now Assist use cases [Agentic AI workflow] remain in loading state in the Now Assist panel Issue The AI agent use cases in the Now Assist panel are not functioning as expected. When triggered, the use cases enter a continuous loading state and do not generate any response. The panel displays 'Creating a plan' indefinitely without completion.Steps to reproduce:1. Navigate to the Now Assist panel (top right corner of the navigation bar).2. Select the Provide Customer 360 Insights use case [or any other available use case]3. Observe that the use case remains in an infinite loading state and does not return any output.ReleaseAny releaseCauseThe issue was caused by a missing Digital Experience configuration for the Now Assist Panel - Platform (Default). This configuration was required for the AI agent workflows to function properly.Resolution1. Identify the missing Digital Experience configuration for the Now Assist Panel - Platform (Default).2. Add the Unified Navigation App Shell as the Digital Experience in the relevant configuration record.3. Verify the resolution by checking the Now Assist panel functionality. The issue should be resolved, and the AI agent workflows should now function correctly.