Relationship [cmdb_rel_ci] Count is lower than the CI count in Tag-Based Service Table Issue <!-- /*NS Branding Styles*/ --> .ns-kb-css-body-editor-container { p { font-size: 12pt; font-family: Lato; color: var(--now-color--text-primary, #000000); } span { font-size: 12pt; font-family: Lato; color: var(--now-color--text-primary, #000000); } h2 { font-size: 24pt; font-family: Lato; color: var(--now-color--text-primary, black); } h3 { font-size: 18pt; font-family: Lato; color: var(--now-color--text-primary, black); } h4 { font-size: 14pt; font-family: Lato; color: var(--now-color--text-primary, black); } a { font-size: 12pt; font-family: Lato; color: var(--now-color--link-primary, #00718F); } a:hover { font-size: 12pt; color: var(--now-color--link-primary, #024F69); } a:target { font-size: 12pt; color: var(--now-color--link-primary, #032D42); } a:visited { font-size: 12pt; color: var(--now-color--link-primary, #00718f); } ul { font-size: 12pt; font-family: Lato; } li { font-size: 12pt; font-family: Lato; } img { display: ; max-width: ; width: ; height: ; } } When adding more than 2000+ relationships in the CMDB key value table, the EV to CI relationship in the cmdb_rel_ci table displays only 1000 relationships.However, in the Service CI Association table, all 2000+ relationships are visible. Symptoms<!-- /*NS Branding Styles*/ --> .ns-kb-css-body-editor-container { p { font-size: 12pt; font-family: Lato; color: var(--now-color--text-primary, #000000); } span { font-size: 12pt; font-family: Lato; color: var(--now-color--text-primary, #000000); } h2 { font-size: 24pt; font-family: Lato; color: var(--now-color--text-primary, black); } h3 { font-size: 18pt; font-family: Lato; color: var(--now-color--text-primary, black); } h4 { font-size: 14pt; font-family: Lato; color: var(--now-color--text-primary, black); } a { font-size: 12pt; font-family: Lato; color: var(--now-color--link-primary, #00718F); } a:hover { font-size: 12pt; color: var(--now-color--link-primary, #024F69); } a:target { font-size: 12pt; color: var(--now-color--link-primary, #032D42); } a:visited { font-size: 12pt; color: var(--now-color--link-primary, #00718f); } ul { font-size: 12pt; font-family: Lato; } li { font-size: 12pt; font-family: Lato; } img { display: ; max-width: ; width: ; height: ; } } STEPS TO REPRODUCE: Please find below example:https://<instance>.service-now.com/cmdb_ci_service_by_tags.do?sys_id=<some sys_id>&sysparm_view=application_environment&sysparm_record_target=cmdb_ci_service_discovered&sysparm_record_row=1&sysparm_record_rows=1&sysparm_record_list=install_status%21%3D7%5Einstall_status%21%3D15%5EnameSTARTSWITH<name of tag based application service>sys_updated_on%5EORDERBYsys_id&sysparm_view=application_environment Release<!-- /*NS Branding Styles*/ --> .ns-kb-css-body-editor-container { p { font-size: 12pt; font-family: Lato; color: var(--now-color--text-primary, #000000); } span { font-size: 12pt; font-family: Lato; color: var(--now-color--text-primary, #000000); } h2 { font-size: 24pt; font-family: Lato; color: var(--now-color--text-primary, black); } h3 { font-size: 18pt; font-family: Lato; color: var(--now-color--text-primary, black); } h4 { font-size: 14pt; font-family: Lato; color: var(--now-color--text-primary, black); } a { font-size: 12pt; font-family: Lato; color: var(--now-color--link-primary, #00718F); } a:hover { font-size: 12pt; color: var(--now-color--link-primary, #024F69); } a:target { font-size: 12pt; color: var(--now-color--link-primary, #032D42); } a:visited { font-size: 12pt; color: var(--now-color--link-primary, #00718f); } ul { font-size: 12pt; font-family: Lato; } li { font-size: 12pt; font-family: Lato; } img { display: ; max-width: ; width: ; height: ; } } All available ServiceNow releases. Cause<!-- /*NS Branding Styles*/ --> .ns-kb-css-body-editor-container { p { font-size: 12pt; font-family: Lato; color: var(--now-color--text-primary, #000000); } span { font-size: 12pt; font-family: Lato; color: var(--now-color--text-primary, #000000); } h2 { font-size: 24pt; font-family: Lato; color: var(--now-color--text-primary, black); } h3 { font-size: 18pt; font-family: Lato; color: var(--now-color--text-primary, black); } h4 { font-size: 14pt; font-family: Lato; color: var(--now-color--text-primary, black); } a { font-size: 12pt; font-family: Lato; color: var(--now-color--link-primary, #00718F); } a:hover { font-size: 12pt; color: var(--now-color--link-primary, #024F69); } a:target { font-size: 12pt; color: var(--now-color--link-primary, #032D42); } a:visited { font-size: 12pt; color: var(--now-color--link-primary, #00718f); } ul { font-size: 12pt; font-family: Lato; } li { font-size: 12pt; font-family: Lato; } img { display: ; max-width: ; width: ; height: ; } } "svc_by_tags.max_ci_limit" https://<instance>.service-now.com/nav_to.do?uri=sys_properties.do?sys_id=3f557f9e773201103f2187c89a5a99ff Default: 1000 https://<instance>.service-now.com/sys_properties_list.do?sysparm_query=nameSTARTSWITHsvc_by_tags.max_ci_limit%5EORnameSTARTSWITHsa.max_relations_in_service&sysparm_view= Business rule: 'Limit svc_by_tags.max_ci_limit' https://<instance>.service-now.com/nav_to.do?uri=sys_script.do?sys_id=8ab22ea277a302100f4da8849f5a9999 Resolution<!-- /*NS Branding Styles*/ --> .ns-kb-css-body-editor-container { p { font-size: 12pt; font-family: Lato; color: var(--now-color--text-primary, #000000); } span { font-size: 12pt; font-family: Lato; color: var(--now-color--text-primary, #000000); } h2 { font-size: 24pt; font-family: Lato; color: var(--now-color--text-primary, black); } h3 { font-size: 18pt; font-family: Lato; color: var(--now-color--text-primary, black); } h4 { font-size: 14pt; font-family: Lato; color: var(--now-color--text-primary, black); } a { font-size: 12pt; font-family: Lato; color: var(--now-color--link-primary, #00718F); } a:hover { font-size: 12pt; color: var(--now-color--link-primary, #024F69); } a:target { font-size: 12pt; color: var(--now-color--link-primary, #032D42); } a:visited { font-size: 12pt; color: var(--now-color--link-primary, #00718f); } ul { font-size: 12pt; font-family: Lato; } li { font-size: 12pt; font-family: Lato; } img { display: ; max-width: ; width: ; height: ; } } Update the following to suit business operations."svc_by_tags.max_ci_limit" https://<instance>.service-now.com/nav_to.do?uri=sys_properties.do?sys_id=3f557f9e773201103f2187c89a5a99ff Default: 1000 https://<instance>.service-now.com/sys_properties_list.do?sysparm_query=nameSTARTSWITHsvc_by_tags.max_ci_limit%5EORnameSTARTSWITHsa.max_relations_in_service&sysparm_view= Business rule: 'Limit svc_by_tags.max_ci_limit' https://<instance>.service-now.com/nav_to.do?uri=sys_script.do?sys_id=8ab22ea277a302100f4da8849f5a9999 Then under Related Links for the tag based service hit [Recalculate Service] AND/OR Let the 'Populate Calculated Services' daily job run https://<instance>.service-now.com/nav_to.do?uri=sysauto_script.do?sys_id=d985a1e0c72333007889759ab8c2600a DOC References: 'About the tag-based application service form' https://www.servicenow.com/docs/r/it-operations-management/service-mapping/tag-based-service-form.html [Service CIs tab] The Service CIs tab lists the configuration items (CIs) that are part of the selected tag-based application service. The svc_by_tags.max_ci_limit property controls number of CIs listed in this tab. Currently, the list is limited to the first 1,000 CIs that match the criteria for the tag-based service.