Getting 'ScopeAccessNotGrantedException' Error when a Custom Article Template is used when Creating a Knowledge ArticleIssue <!-- /*NS Branding Styles*/ --> .ns-kb-css-body-editor-container { p { font-size: 12pt; font-family: Lato; color: var(--now-color--text-primary, #000000); } span { font-size: 12pt; font-family: Lato; color: var(--now-color--text-primary, #000000); } h2 { font-size: 24pt; font-family: Lato; color: var(--now-color--text-primary, black); } h3 { font-size: 18pt; font-family: Lato; color: var(--now-color--text-primary, black); } h4 { font-size: 14pt; font-family: Lato; color: var(--now-color--text-primary, black); } a { font-size: 12pt; font-family: Lato; color: var(--now-color--link-primary, #00718F); } a:hover { font-size: 12pt; color: var(--now-color--link-primary, #024F69); } a:target { font-size: 12pt; color: var(--now-color--link-primary, #032D42); } a:visited { font-size: 12pt; color: var(--now-color--link-primary, #00718f); } ul { font-size: 12pt; font-family: Lato; } li { font-size: 12pt; font-family: Lato; } img { display: ; max-width: ; width: ; height: ; } } Getting 'ScopeAccessNotGrantedException' Error when a Custom Article Template is used when Creating a Knowledge Article. Error Log below is observed: JavaScript evaluation error on: var utils = new sn_km_center.ArticleAssistUtils(); answer = utils.canAccessResult(current); Stack trace: at sys_script_include.b577c9f693d9e210ef0ff0e0ed03d657.script:462 (canAccessResult) at sys_security_acl.e353d68793156610ef0ff0e0ed03d601:2 at sys_security_acl.b5f451a90a0a0aa70067f079e7e9a9dc:3 at sys_script_include.b577c9f693d9e210ef0ff0e0ed03d657.script:360 at sys_script_include.b577c9f693d9e210ef0ff0e0ed03d657.script:349 (runScanOnRecord) at sys_script_include.b577c9f693d9e210ef0ff0e0ed03d657.script:230 at sys_script_include.b577c9f693d9e210ef0ff0e0ed03d657.script:226 (runScansOnUpdate) at sys_script.bf60cf0c5cc2ae90f8775d16e6923b7a.script:4 (executeRule) at sys_script.bf60cf0c5cc2ae90f8775d16e6923b7a.script:8 Root cause of JavaScriptException: com.glide.script.fencing.access.ScopeAccessNotGrantedException : com.glide.script.fencing.access.ScopeAccessNotGrantedException: read access to u_kb_template_testarticle not granted: .. .. Release<!-- /*NS Branding Styles*/ --> .ns-kb-css-body-editor-container { p { font-size: 12pt; font-family: Lato; color: var(--now-color--text-primary, #000000); } span { font-size: 12pt; font-family: Lato; color: var(--now-color--text-primary, #000000); } h2 { font-size: 24pt; font-family: Lato; color: var(--now-color--text-primary, black); } h3 { font-size: 18pt; font-family: Lato; color: var(--now-color--text-primary, black); } h4 { font-size: 14pt; font-family: Lato; color: var(--now-color--text-primary, black); } a { font-size: 12pt; font-family: Lato; color: var(--now-color--link-primary, #00718F); } a:hover { font-size: 12pt; color: var(--now-color--link-primary, #024F69); } a:target { font-size: 12pt; color: var(--now-color--link-primary, #032D42); } a:visited { font-size: 12pt; color: var(--now-color--link-primary, #00718f); } ul { font-size: 12pt; font-family: Lato; } li { font-size: 12pt; font-family: Lato; } img { display: ; max-width: ; width: ; height: ; } } Instance with Knowledge Center Resolution<!-- /*NS Branding Styles*/ --> .ns-kb-css-body-editor-container { p { font-size: 12pt; font-family: Lato; color: var(--now-color--text-primary, #000000); } span { font-size: 12pt; font-family: Lato; color: var(--now-color--text-primary, #000000); } h2 { font-size: 24pt; font-family: Lato; color: var(--now-color--text-primary, black); } h3 { font-size: 18pt; font-family: Lato; color: var(--now-color--text-primary, black); } h4 { font-size: 14pt; font-family: Lato; color: var(--now-color--text-primary, black); } a { font-size: 12pt; font-family: Lato; color: var(--now-color--link-primary, #00718F); } a:hover { font-size: 12pt; color: var(--now-color--link-primary, #024F69); } a:target { font-size: 12pt; color: var(--now-color--link-primary, #032D42); } a:visited { font-size: 12pt; color: var(--now-color--link-primary, #00718f); } ul { font-size: 12pt; font-family: Lato; } li { font-size: 12pt; font-family: Lato; } img { display: ; max-width: ; width: ; height: ; } } Create Cross Scope Privilege (sys_scope_privilege) records for the custom article templates, based on existing OOB Cross Scope Privileges. Existing OOB Cross Scope Privileges: https://{Instance}.service-now.com/sys_scope_privilege_list.do?sysparm_query=target_nameLIKEkb_template&sysparm_first_row=1&sysparm_view=&sysparm_choice_query_raw=&sysparm_list_header_search=true