Companies are created by the SCCM Integration with non-English charactersIssue <!-- /*NS Branding Styles*/ --> .ns-kb-css-body-editor-container { p { font-size: 12pt; font-family: Lato; color: var(--now-color--text-primary, #000000); } span { font-size: 12pt; font-family: Lato; color: var(--now-color--text-primary, #000000); } h2 { font-size: 24pt; font-family: Lato; color: var(--now-color--text-primary, black); } h3 { font-size: 18pt; font-family: Lato; color: var(--now-color--text-primary, black); } h4 { font-size: 14pt; font-family: Lato; color: var(--now-color--text-primary, black); } a { font-size: 12pt; font-family: Lato; color: var(--now-color--link-primary, #00718F); } a:hover { font-size: 12pt; color: var(--now-color--link-primary, #024F69); } a:target { font-size: 12pt; color: var(--now-color--link-primary, #032D42); } a:visited { font-size: 12pt; color: var(--now-color--link-primary, #00718f); } ul { font-size: 12pt; font-family: Lato; } li { font-size: 12pt; font-family: Lato; } img { display: ; max-width: ; width: ; height: ; } } The SCCM integration is creating companies with Japanese / Chinese characters which is causing a lot of usability issues across the platforms on Modules where end users have to select Companies from the company table. Symptoms<!-- /*NS Branding Styles*/ --> .ns-kb-css-body-editor-container { p { font-size: 12pt; font-family: Lato; color: var(--now-color--text-primary, #000000); } span { font-size: 12pt; font-family: Lato; color: var(--now-color--text-primary, #000000); } h2 { font-size: 24pt; font-family: Lato; color: var(--now-color--text-primary, black); } h3 { font-size: 18pt; font-family: Lato; color: var(--now-color--text-primary, black); } h4 { font-size: 14pt; font-family: Lato; color: var(--now-color--text-primary, black); } a { font-size: 12pt; font-family: Lato; color: var(--now-color--link-primary, #00718F); } a:hover { font-size: 12pt; color: var(--now-color--link-primary, #024F69); } a:target { font-size: 12pt; color: var(--now-color--link-primary, #032D42); } a:visited { font-size: 12pt; color: var(--now-color--link-primary, #00718f); } ul { font-size: 12pt; font-family: Lato; } li { font-size: 12pt; font-family: Lato; } img { display: ; max-width: ; width: ; height: ; } } The issue of all the records with these non-English characters can be observed when filtering the company table with the records updated by the SCCM account Here is core company table that you can checkhttps://instance.service-now.com/now/nav/ui/classic/params/target/core_company_list.do%3Fsysparm_query%3Dsys_updated_by%253Dsccm.integration%26sysparm_first_row%3D1%26sysparm_view%3Dcustomer Release<!-- /*NS Branding Styles*/ --> .ns-kb-css-body-editor-container { p { font-size: 12pt; font-family: Lato; color: var(--now-color--text-primary, #000000); } span { font-size: 12pt; font-family: Lato; color: var(--now-color--text-primary, #000000); } h2 { font-size: 24pt; font-family: Lato; color: var(--now-color--text-primary, black); } h3 { font-size: 18pt; font-family: Lato; color: var(--now-color--text-primary, black); } h4 { font-size: 14pt; font-family: Lato; color: var(--now-color--text-primary, black); } a { font-size: 12pt; font-family: Lato; color: var(--now-color--link-primary, #00718F); } a:hover { font-size: 12pt; color: var(--now-color--link-primary, #024F69); } a:target { font-size: 12pt; color: var(--now-color--link-primary, #032D42); } a:visited { font-size: 12pt; color: var(--now-color--link-primary, #00718f); } ul { font-size: 12pt; font-family: Lato; } li { font-size: 12pt; font-family: Lato; } img { display: ; max-width: ; width: ; height: ; } } any Resolution<!-- /*NS Branding Styles*/ --> .ns-kb-css-body-editor-container { p { font-size: 12pt; font-family: Lato; color: var(--now-color--text-primary, #000000); } span { font-size: 12pt; font-family: Lato; color: var(--now-color--text-primary, #000000); } h2 { font-size: 24pt; font-family: Lato; color: var(--now-color--text-primary, black); } h3 { font-size: 18pt; font-family: Lato; color: var(--now-color--text-primary, black); } h4 { font-size: 14pt; font-family: Lato; color: var(--now-color--text-primary, black); } a { font-size: 12pt; font-family: Lato; color: var(--now-color--link-primary, #00718F); } a:hover { font-size: 12pt; color: var(--now-color--link-primary, #024F69); } a:target { font-size: 12pt; color: var(--now-color--link-primary, #032D42); } a:visited { font-size: 12pt; color: var(--now-color--link-primary, #00718f); } ul { font-size: 12pt; font-family: Lato; } li { font-size: 12pt; font-family: Lato; } img { display: ; max-width: ; width: ; height: ; } } Issue on SCCM side: https://instance.service-now.com/sn_sccm_integrate_sccm2019_software_list.do?sysparm_query=u_displaynameLIKEOmnissa%5EGROUPBYu_displayname&sysparm_first_row=1&sysparm_view= Staging table exact data from Source to shows on SN. Here is a sample: Software Name漘컇㌀耀 We recommend that ask help from SCCM admin to run this query: **********Begin Query*********** SELECT t.GroupID as GroupID, t.DisplayName as DisplayName, t.Version as Version, t.InstallDate as InstallDate, t.ProdID as ProdID, t.Publisher as Publisher, t.arTimeStamp as arTimeStamp, t.revisionid as revisionid, t.resourceID as resourceID, v_GS_COMPUTER_SYSTEM.name0 as name0, WorkstationStatus_DATA.TimeKey as ComputerTimeKey, WorkstationStatus_DATA.LastHWScan as LastHWScan , '40278668c32e69103a3c5065e0013186' as connectionid FROM (SELECT groupID + 32000000 as GroupID, displayname0 as DisplayName, version0 as Version, installdate0 as InstallDate, prodID0 as ProdID, publisher0 as Publisher, CONVERT(datetime, SWITCHOFFSET(TODATETIMEOFFSET(timestamp,datepart(tz,SYSDATETIMEOFFSET())),0)) as arTimeStamp, revisionid as revisionid, resourceID as resourceID FROM v_GS_Add_Remove_Programs WHERE displayname0 <> '' UNION SELECT groupID + 64000000 as GroupID, displayname0 as DisplayName, version0 as Version, installdate0 as InstallDate, prodID0 as ProdID, publisher0 as Publisher, CONVERT(datetime, SWITCHOFFSET(TODATETIMEOFFSET(timestamp,datepart(tz,SYSDATETIMEOFFSET())),0)) as arTimeStamp, revisionid as revisionid, resourceID as resourceID FROM v_GS_Add_Remove_Programs_64 WHERE displayname0 <> '')t LEFT JOIN WorkstationStatus_DATA ON WorkstationStatus_DATA.MachineID = t.ResourceID join v_GS_COMPUTER_SYSTEM on v_GS_COMPUTER_SYSTEM.resourceid = t.resourceid **********End Query*********** You will see that record will have non english characters in there. SCCM admin can check db to clean up source data or modify the query for the solution!