Unable to load Records/Form load issue - error: Compacting large row block (file.write: sys_history_line0003)Issue <!-- /*NS Branding Styles*/ --> .ns-kb-css-body-editor-container { p { font-size: 12pt; font-family: Lato; color: var(--now-color--text-primary, #000000); } span { font-size: 12pt; font-family: Lato; color: var(--now-color--text-primary, #000000); } h2 { font-size: 24pt; font-family: Lato; color: var(--now-color--text-primary, black); } h3 { font-size: 18pt; font-family: Lato; color: var(--now-color--text-primary, black); } h4 { font-size: 14pt; font-family: Lato; color: var(--now-color--text-primary, black); } a { font-size: 12pt; font-family: Lato; color: var(--now-color--link-primary, #00718F); } a:hover { font-size: 12pt; color: var(--now-color--link-primary, #024F69); } a:target { font-size: 12pt; color: var(--now-color--link-primary, #032D42); } a:visited { font-size: 12pt; color: var(--now-color--link-primary, #00718f); } ul { font-size: 12pt; font-family: Lato; } li { font-size: 12pt; font-family: Lato; } img { display: ; max-width: ; width: ; height: ; } } ProblemThe user is unable to load multiple records due to UI timeouts during access, resulting in an 'Maximum Execution Time Exceeded' error. Release<!-- /*NS Branding Styles*/ --> .ns-kb-css-body-editor-container { p { font-size: 12pt; font-family: Lato; color: var(--now-color--text-primary, #000000); } span { font-size: 12pt; font-family: Lato; color: var(--now-color--text-primary, #000000); } h2 { font-size: 24pt; font-family: Lato; color: var(--now-color--text-primary, black); } h3 { font-size: 18pt; font-family: Lato; color: var(--now-color--text-primary, black); } h4 { font-size: 14pt; font-family: Lato; color: var(--now-color--text-primary, black); } a { font-size: 12pt; font-family: Lato; color: var(--now-color--link-primary, #00718F); } a:hover { font-size: 12pt; color: var(--now-color--link-primary, #024F69); } a:target { font-size: 12pt; color: var(--now-color--link-primary, #032D42); } a:visited { font-size: 12pt; color: var(--now-color--link-primary, #00718f); } ul { font-size: 12pt; font-family: Lato; } li { font-size: 12pt; font-family: Lato; } img { display: ; max-width: ; width: ; height: ; } } Any Cause<!-- /*NS Branding Styles*/ --> .ns-kb-css-body-editor-container { p { font-size: 12pt; font-family: Lato; color: var(--now-color--text-primary, #000000); } span { font-size: 12pt; font-family: Lato; color: var(--now-color--text-primary, #000000); } h2 { font-size: 24pt; font-family: Lato; color: var(--now-color--text-primary, black); } h3 { font-size: 18pt; font-family: Lato; color: var(--now-color--text-primary, black); } h4 { font-size: 14pt; font-family: Lato; color: var(--now-color--text-primary, black); } a { font-size: 12pt; font-family: Lato; color: var(--now-color--link-primary, #00718F); } a:hover { font-size: 12pt; color: var(--now-color--link-primary, #024F69); } a:target { font-size: 12pt; color: var(--now-color--link-primary, #032D42); } a:visited { font-size: 12pt; color: var(--now-color--link-primary, #00718f); } ul { font-size: 12pt; font-family: Lato; } li { font-size: 12pt; font-family: Lato; } img { display: ; max-width: ; width: ; height: ; } } Root Cause1. The issue was caused by loading over 12,000 journal entries from the `sys_audit` table without applying memory consumption guardrails, leading to high memory allocation and transaction timeouts. - checked the logs and found below repetitive statements:2026-01-28 19:18:44 (109) Default-thread-6 DEA7FCE483FEBE1440FBFE98BEAAD3CD txid=cf8870248332 StopWatch [0:00:00.037] Compacting large row block (file.write: sys_history_line0003 10000 rows 10678824 saveSize)2026-01-28 19:18:44 (112) Default-thread-6 DEA7FCE483FEBE1440FBFE98BEAAD3CD txid=cf8870248332 StopWatch [0:00:00.103] id: cba_1[glide.3 (connpid=2115909)] for: DBQuery#loadResultSet[sys_history_line0003: set=8498f8248332fe1440fbfe98beaad3db^field=work_notes]2026-01-28 19:18:44 (139) Default-thread-6 DEA7FCE483FEBE1440FBFE98BEAAD3CD txid=cf8870248332 StopWatch [0:00:00.027] Expanding large row block (file.read: sys_history_line0003, 10000 rows, 10678824 dataSize)2026-01-28 19:18:44 (140) Default-thread-6 DEA7FCE483FEBE1440FBFE98BEAAD3CD txid=cf8870248332 StopWatch [0:00:00.001] Compacting large row block (file.write: sys_history_line0003 1937 rows 32040 saveSize)2026-01-28 19:18:44 (173) Default-thread-6 DEA7FCE483FEBE1440FBFE98BEAAD3CD txid=cf8870248332 HistorySetLoader DEBUG: Journal entry already loaded from audit table s03qnkal8802 deleted2026-01-28 19:18:44 (285) Default-thread-6 DEA7FCE483FEBE1440FBFE98BEAAD3CD txid=cf8870248332 StopWatch [0:00:00.036] Compacting large row block (file.write: sys_history_line0003 10000 rows 10678928 saveSize)2026-01-28 19:18:44 (313) Default-thread-6 DEA7FCE483FEBE1440FBFE98BEAAD3CD txid=cf8870248332 StopWatch [0:00:00.026] Expanding large row block (file.read: sys_history_line0003, 10000 rows, 10678928 dataSize)2026-01-28 19:18:44 (314) Default-thread-6 DEA7FCE483FEBE1440FBFE98BEAAD3CD txid=cf8870248332 StopWatch [0:00:00.000] Compacting large row block (file.write: sys_history_line0003 1937 rows 32040 saveSize) Resolution<!-- /*NS Branding Styles*/ --> .ns-kb-css-body-editor-container { p { font-size: 12pt; font-family: Lato; color: var(--now-color--text-primary, #000000); } span { font-size: 12pt; font-family: Lato; color: var(--now-color--text-primary, #000000); } h2 { font-size: 24pt; font-family: Lato; color: var(--now-color--text-primary, black); } h3 { font-size: 18pt; font-family: Lato; color: var(--now-color--text-primary, black); } h4 { font-size: 14pt; font-family: Lato; color: var(--now-color--text-primary, black); } a { font-size: 12pt; font-family: Lato; color: var(--now-color--link-primary, #00718F); } a:hover { font-size: 12pt; color: var(--now-color--link-primary, #024F69); } a:target { font-size: 12pt; color: var(--now-color--link-primary, #032D42); } a:visited { font-size: 12pt; color: var(--now-color--link-primary, #00718f); } ul { font-size: 12pt; font-family: Lato; } li { font-size: 12pt; font-family: Lato; } img { display: ; max-width: ; width: ; height: ; } } Steps to Resolve1. Enable the system property `glide.history_set.pull_journal_entries_from_journal_table = true` to direct History Set to pull journal entries from `sys_journal_field` instead of `sys_audit`, applying memory consumption guardrails. 2. Enable the system property `glide.split_journal_audit_records = true` to further manage journal entry processing.