CI Class Manager Compliance Audit - Incorrect Table Reference in Software Installations<!-- /*NS Branding Styles*/ --> .ns-kb-css-body-editor-container { p { font-size: 12pt; font-family: Lato; color: #000000; } span { font-size: 12pt; font-family: Lato; color: #000000; } h2 { font-size: 24pt; font-family: Lato; color: black; } h3 { font-size: 18pt; font-family: Lato; color: black; } h4 { font-size: 14pt; font-family: Lato; color: black; } a { font-size: 12pt; font-family: Lato; color: #00718F; } a:hover { font-size: 12pt; color: #024F69; } a:target { font-size: 12pt; color: #032D42; } a:visited { font-size: 12pt; color: #00718f; } ul { font-size: 12pt; font-family: Lato; } li { font-size: 12pt; font-family: Lato; } img { display: ; max-width: ; width: ; height: ; } } Issue: The CI Class Manager Compliance Audit produces inconsistent certification results. Systems may be certified or failed regardless of their actual software installation status. This discrepancy affects the reliability of audit reports and makes it difficult to accurately assess compliance.Steps to Reproduce:Navigate to CI Class Manager > Compliance > TemplatesCreate or open a certification template for a CI class (e.g., Computer class)Configure a condition using "Software Installations → Installed On" filterRun the compliance audit against the templateReview the audit results and compare them against actual software installation recordsObserve inconsistent certification results that do not match the actual software installation statusCause: The certification template filter is configured to use the incorrect table reference. The condition uses "Software Installations" (plural), which points to the [samp_m2m_candidate_install] table instead of "Software Installation" (singular), which correctly references the [cmdb_sam_sw_install] table. This table mismatch causes the audit to evaluate against the wrong data source, resulting in inaccurate certification outcomes. Resolution: Update the certification template condition to use the correct table reference: Change: Software Installations → Installed OnTo: Software Installation → Installed On (note: singular, not plural) After updating the template configuration, re-run the compliance audit. The certification results should now accurately reflect the actual software installation status on the CIs.