Resizing Custom Now Assist in Virtual Agent Icon<!-- /*NS Branding Styles*/ --> .ns-kb-css-body-editor-container { p { font-size: 12pt; font-family: Lato; color: #000000; } span { font-size: 12pt; font-family: Lato; color: #000000; } h2 { font-size: 24pt; font-family: Lato; color: black; } h3 { font-size: 18pt; font-family: Lato; color: black; } h4 { font-size: 14pt; font-family: Lato; color: black; } a { font-size: 12pt; font-family: Lato; color: #00718F; } a:hover { font-size: 12pt; color: #024F69; } a:target { font-size: 12pt; color: #032D42; } a:visited { font-size: 12pt; color: #00718f; } ul { font-size: 12pt; font-family: Lato; } li { font-size: 12pt; font-family: Lato; } img { display: ; max-width: ; width: ; height: ; } } Issue:The custom image applied to the Enhanced Chat Virtual Agent cannot be resized. Issue Summary:When custom images were used to replace the default sparkling icon on Now Assist in Virtual Agent (NAVA), the custom image did not scale to fully occupy the button area. This behavior has been corrected in Yokohama Patch 11 and Zurich Patch 5, as part of the resolution for PRB1943211. Resolution:As part of the fix, a new CSS variable has been introduced to allow resizing of the icon. The variable is defined as follows: $now-sp-nass-FAB-icon-size-factor: 1; The default value is 1, and it may be increased as needed to achieve the desired icon size.