How to Configure Agentic Workflow in Workspace Record PagesSummaryThis knowledge article provides step-by-step instructions for configuring Agentic workflow capabilities in ServiceNow Workspace record pages. Agentic workflows enable AI-powered interactive experiences and record activity tracking directly within workspace pages.ReleaseXanadu and aboveInstructionsConfiguration Steps: Navigate to UI Builder and identify the page collection for your Record Page tab collection. Edit page collection. Create a new page. Name: Agentic ProcessesVariant Name: Agentic Processes Build responsive Go to variant conditions: Set the order to the highest order in the page collection. Add Screen condition. NOTE: If, for whatever reason, the screen condition isn’t working, you can also create this in the platform by creating a new sys_ux_screen_condition record. Begin editing the page variant. Add a column to the page layout and then add ‘Interactive View Experience’ to the column. Note: No actions to set or bind any properties to the component. Set the sidebar icon. Go back to Variant config and choose ‘Variant collection’. Under the UX App Routes tab – find ‘Icon’ column under ‘Agentic Processes’ route. Set to ‘ai-sparkle-fill’. Go back to your master Record Page variant: Find the ‘Form record presence’ component. Set ‘Agentic interactive view enabled’ to true. Install plugin “com.glide.ai_record_activity”, repair it if already installed. If AI Record Indicators are needed for system tables that start with (sys_, sn_ ), add the sys property “glide.ai_record_activity.include_tables” from your app scope with a list of tables, separated by commas. Ex: glide.ai_record_activity.include_tables=sn_customerservice_case, sn_customerservice_casetask Final Output: