Suggested queries and suggested actions not working in Now Assist virtual agent enhanced chat Issue Suggested queries and suggested actions are not appearing on the enhanced chat in the Now Assist virtual agent. The properties sn_nowassist_va.enable_suggested_queries and sn_nowassist_va.enable_suggested_actions have been enabled, but the issue persists.ReleaseAll releasesCauseSuggested Actions are not compatible with Agentic mode by design. The issue arises when Agentic mode is enabled, and users must switch back to the non-agentic pipeline to use Suggested Actions.ResolutionSwitch back to the non-agentic pipeline by configuring the sys_now_assist_channel_config table and setting Agentic Mode to OFF for the web client device type. Validate the behavior after making the changes to ensure suggested actions and queries appear as expected.