Resource Allocations are not evenly applied when assigning multiple usersIssue <!-- /*NS Branding Styles*/ --> .ns-kb-css-body-editor-container { p { font-size: 12pt; font-family: Lato; color: #000000; } span { font-size: 12pt; font-family: Lato; color: #000000; } h2 { font-size: 24pt; font-family: Lato; color: black; } h3 { font-size: 18pt; font-family: Lato; color: black; } h4 { font-size: 14pt; font-family: Lato; color: black; } a { font-size: 12pt; font-family: Lato; color: #00718F; } a:hover { font-size: 12pt; color: #024F69; } a:target { font-size: 12pt; color: #032D42; } a:visited { font-size: 12pt; color: #00718f; } ul { font-size: 12pt; font-family: Lato; } li { font-size: 12pt; font-family: Lato; } img { display: ; max-width: ; width: ; height: ; } } When assigning an unassigned tasks to multiple users the allocations are not spread out evenly and seems stop with the message 'Assignment is partially allocated for selected resources and remaining effort is retained on the resource assignment. Do not understand why ServiceNow cannot split the entire effort across the users without leaving hours behind. Release<!-- /*NS Branding Styles*/ --> .ns-kb-css-body-editor-container { p { font-size: 12pt; font-family: Lato; color: #000000; } span { font-size: 12pt; font-family: Lato; color: #000000; } h2 { font-size: 24pt; font-family: Lato; color: black; } h3 { font-size: 18pt; font-family: Lato; color: black; } h4 { font-size: 14pt; font-family: Lato; color: black; } a { font-size: 12pt; font-family: Lato; color: #00718F; } a:hover { font-size: 12pt; color: #024F69; } a:target { font-size: 12pt; color: #032D42; } a:visited { font-size: 12pt; color: #00718f; } ul { font-size: 12pt; font-family: Lato; } li { font-size: 12pt; font-family: Lato; } img { display: ; max-width: ; width: ; height: ; } } Zurich Resolution<!-- /*NS Branding Styles*/ --> .ns-kb-css-body-editor-container { p { font-size: 12pt; font-family: Lato; color: #000000; } span { font-size: 12pt; font-family: Lato; color: #000000; } h2 { font-size: 24pt; font-family: Lato; color: black; } h3 { font-size: 18pt; font-family: Lato; color: black; } h4 { font-size: 14pt; font-family: Lato; color: black; } a { font-size: 12pt; font-family: Lato; color: #00718F; } a:hover { font-size: 12pt; color: #024F69; } a:target { font-size: 12pt; color: #032D42; } a:visited { font-size: 12pt; color: #00718f; } ul { font-size: 12pt; font-family: Lato; } li { font-size: 12pt; font-family: Lato; } img { display: ; max-width: ; width: ; height: ; } } 1. When assigning work to multiple users, why are the hours not split evenly?The hours are split evenly, but the logic is based on the heatmap for the *unassigned resource assignment*. for eg)For the assignment date range 2025-07-01 to 2025-12-31, 100 hours are distributed across months as: 17, 17, 17, 17, 16, 16.When assigning to two resources, the out-of-the-box methodology considers the minimum of:(Unassigned hours ÷ number of users), or1 FTE allocation per user.For example, in the first month (17 hours total), the system allocates `min(17 ÷ 2, 8)` = 8 hours per resource, leaving 1 hour with the unassigned resource assignment.After assignment, the distribution is:* Resource 1: 8, 8, 8, 8, 8, 8 (48 hours total)* Resource 2: 8, 8, 8, 8, 8, 8 (48 hours total)* Unassigned: 1, 1, 1, 1, 0, 0 (4 hours remaining)The Resource Management Workspace reflects the complete picture if the date range is set to 2025-07-01 to 2025-12-31. Initially, the workspace dates began mid-July, which excluded hours allocated earlier in the month, creating a mismatch.2. Why is there task effort left after assigning the work?This is expected behavior. As noted above, the out-of-the-box distribution logic may leave small amounts of effort in the unassigned resource assignment (in this case, 4 hours).3. Why do the resource assignment hours stop being assigned at a certain date?Allocations are always created within the start date and end date of the unassigned resource assignment.In this case, the unassigned assignment runs from 2025-07-01 to 2025-12-31, so resources receive work only within that same period.