Template picker modal is not shown when creating Knowledge Articles in SOWIssue When creating a Knowledge Article from the Service Operations Workspace, the user gets automatically redirected to the KCS template and the Now Assist pop up appears. It's expected to be asked to select a knowledge base as well as the template first, similar to the Knowledge creation process from the UI16.ReleaseAll version of Incident Management for Service Operations Workspace with Now Assist in Knowledge Management enabledCauseThe system property `sn_sow_inc.enable_kb_template` is false by default, preventing the modal from appearing when creating Knowledge Articles from the SOW.ResolutionSet the system property `sn_sow_inc.enable_kb_template` to true. This property must be enabled for the modal to appear when creating Knowledge Articles from the SOW.Ensure there is at least one active template configured in the system. The modal will only appear if active templates are available.