On the list, when changing existing view to another view, the prior view is not longer available. - Support and Troubleshooting

On the list, when changing existing view to another view, the prior view is not longer available. Issue Problem On the list, when changing existing view to another view, the prior view is not longer available.

Steps to reproduce

1. Go to any table.list

2. Be sure by default, you have set a different view other that the default view. i.e. view_ex1

3. Go to the hamburger menu > view and change the view: "view_ex1" to the default view or another view

4. View is changed correctly

5. But observed, if go back to the hamburger menu > view, the "view_ex1" is not longer there.

Release Generic

Cause Root Cause In this situation the reason was due to missing record on the view > lists

A record with blank/no user must exists on the related list "Lists" for the table

Resolution Steps to Resolve

1. Checked what is the app scope for the table, and change the App Scope to that table scope. 2. Go to sys_ui_view.list 3. Query by name: The view name with issues and open the record 4. Go to the related lists and click on the 'Lists' related list 5. Match by table = The table you are reviewing the records 6. Click on New and create a new record with no user = User empty 7. Try to reproduce the issue

Note: in case, you still have the issue, be sure as well that all the records (on #5) are removed. That means, not records for that table. After that, apply the step #6