Question about Out of the box topic - Live Agent Support.SummaryIn our Custom Greetings and Setup, although using a custom version to call Live Agent, saw there is an entry of "Conversation Task: _live_agent_support_" which is triggering a session with a live agent When did this Live Agent Support/_live_agent_support_ come into release?ReleaseGenericInstructionsThe _live_agent_support_ is always triggered when the live agent is requested. That comes out since virtual agent was in designed/in place.If you have a custom setup, that also will call that topic as that is handled out_of_the_box (OOTB) for live agent calls.In summary, when live agent is called, that topic is always called.