Users who has role per the Now Assist Admin configurations are not able to see the Summarization button in Common Finance and Supply Chain ProductsIssue Users may find that the "Summarize" button is not visible when accessing Common Finance and Supply Chain products, e.g. Procurement Cases or Supplier Cases, even when the role has been configured via Now Assist Admin. ReleaseNow Assist for Accounts Payable Operations - Sep 2025 or later Now Assist for Sourcing and Procurement Operations - Sep 2025 or laterNow Assist for Supplier Lifecycle Operations - Sep 2025 or laterCauseNow Assist for Common Finance and Supply Chain products, uses persona-based summarization, which differs from other Now Assist products such as ITSM, HRSD, and CSM. In persona-based summarization: The same record can generate different summaries depending on whether the user is a Requester or a FulfillerSummary content is tailored to be relevant to the user's specific roleAccess to Summarization is controlled through explicit persona roles at the script level (FSCTaskSummarizeUtilSNC) Because of this design, if customer changes the OOB configuration and adds custom roles through Now Assist Admin alone is insufficient. The system requires explicit persona roles to determine which type of summary to generate for the user.The required roles can be found in the documentation: Roles for Now Assist for FSC CommonResolutionAdd the required roles for the to the users who need to access Now Assist for FSC Common skills with the product specific Now Assist features.