Agent chat has some issues with notification and messagesIssue ProblemUsers are experiencing slowness using agent chat Steps to reproduce 1. User start a virtual agent conversation 2. User request the agent chat 3. Agent join to the chat 4. There are some issues like: - Overall responsiveness.- Delays or failures in sending and receiving messages.- Chats appearing without notifications- Notifications arriving without actual chatsReleaseGenericCauseIn this case, there was a rollback process under the sc_task table and the majority of the channels defined are task related.ResolutionSteps to Resolve 1. Be sure there is not any background process under the work assignment/channel tables affecting the functionality.2. Wait until those background processes finished