Running Data manager policies and policy execution shows : 'Task Count: 0; CI Count: 0'Summary<!-- /*NS Branding Styles*/ --> .ns-kb-css-body-editor-container { p { font-size: 12pt; font-family: Lato; color: var(--now-color--text-primary, #000000); } span { font-size: 12pt; font-family: Lato; color: var(--now-color--text-primary, #000000); } h2 { font-size: 24pt; font-family: Lato; color: var(--now-color--text-primary, black); } h3 { font-size: 18pt; font-family: Lato; color: var(--now-color--text-primary, black); } h4 { font-size: 14pt; font-family: Lato; color: var(--now-color--text-primary, black); } a { font-size: 12pt; font-family: Lato; color: var(--now-color--link-primary, #00718F); } a:hover { font-size: 12pt; color: var(--now-color--link-primary, #024F69); } a:target { font-size: 12pt; color: var(--now-color--link-primary, #032D42); } a:visited { font-size: 12pt; color: var(--now-color--link-primary, #00718f); } ul { font-size: 12pt; font-family: Lato; } li { font-size: 12pt; font-family: Lato; } img { display: ; max-width: ; width: ; height: ; } } You may notice that after running the data manager polices, even though the policy execution tasks are generated in the table : cmdb_data_management_policy_execution, you may notice that the value is : 'Task Count: 0; CI Count: 0' There could be 2 possible reasons for this : If any of the cmdb data management tasks are stuck in pending(not necessarily for the policy you have triggered), this will cause the cmdb task flow to not execute successfully.https://{instance_name}.service-now.com/cmdb_data_management_task_list.do?sysparm_query=state%3D-5&sysparm_view=The CIs that match the policy filter are already stuck in another task and are not able to be processed in any new tasks. You can check this in : cmdb_data_management_task_to_ci table - check if any of the CIs matching the policy filter are already linked to any other non-closed tasks. To resolve : Set all the pending tasks to closed cancelledMove all the tasks which have the CIs that match the filter to closed cancelledNow rerun the job.